MODENA INDONESIA

Since its inception in 1981, MODENA has become a trusted home appliances provider that markets 3 major product lines – cooking, cooling and cleaning, with a distinctive Italian design elegance. Not only to present high quality and realiable appliances, MODENA also implements Quality Management System ISO 9001 – 2008, and provides a fleet of competent call center agents as frontliners and service centers spread in tens of cities all over the country to ensure customer’s satisfaction and loyalty in the after sales service.

MODENA has grown to be a market leader in the industry which is marked with a series of accolades that reflect company’s outstanding achievements. In 2010 and 2011 MODENA was recognized as number one brand most widely purchased in Indonesia for freestanding cooker, built-in hob, built-in oven and exhaust hood product categories, and has acquired over half of national market share. Reseached on customer’s satisfaction toward cooker/stove in the country conducted by MARS, has awarded MODENA with 5 Stars Quality Global Customer Satisfaction Standard (GCSS), which includes highest customer satisfaction index on customer expectation, customer loyalty, perceived quality and perceived value.For further information please visit ww.modena.co.id.

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