Lowongan Kerja Posisi Customer Service Executive – Live Chat di Alpha Iota

Info Loker

Employment Highlights

• Young, energetic, creative, and supportive work environment
• Genuine work-life balance
• Learn valuable hands-on work experience at a medium-sized start-up company
• Remote Work (Work from Home)

What you would be doing:

• Retain the existing customers by building good rapport and providing customer satisfaction.
• Delivering excellent customer service to customers via live chats.
• Providing accurate information on products and services to customers.
• Consistently meeting individual and team KPIs and goals.
• Maintaining a high degree of integrity and confidentiality – keeping customers’ information.

To be successful in this role, you will need to have:

• Possess 1 – 3 years of working experience in any customer service industry, preferably in a virtual environment.
• Able to converse and write well in English and Bahasa Indonesia.
• Fast typing skills.
• Has critical thinking skills with a focus on issue resolution and customer satisfaction.
• Able to work in a fast-paced environment, independent, customer-focused, result oriented & disciplined.
• Computer literate and proficient to use Windows OS, MS Office, and Google Applications;
• 12 working hours with 5 days of rotating shifts including weekends and public holidays.
• Must have own laptop and good internet connection.

Please be informed that shortlisted candidates will be contacted by our Malaysian recruitment team.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Konsultasi (Bisnis & Manajemen)
• No. Registrasi: 1423000-X
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 22 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Performance Bonus, Business Casual