Lowongan Kerja Jakarta Selatan Posisi Workshop Manager – Porsche di Eurokars Group

Info Loker

Perusahaan	Eurokars Group
Posisi	Workshop Manager - Porsche
Tempat	Jakarta Selatan
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Mekanikal, Teknik
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Porsche Center Jakarta, a part of Eurokars Group Indonesia, is seeking an experienced and dedicated Service/Workshop Manager to lead our prestigious service department. As the Service Manager, you will play a crucial role in ensuring the highest level of customer satisfaction, managing a skilled team of technicians, and maintaining the exceptional standards associated with the Porsche brand.

Responsibilities:

• Oversee the daily operations of the service department, including scheduling, workflow management, and resource allocation
• Ensure efficient and timely completion of service and repairs, maintaining high-quality standards set by Porsche
• Deliver exceptional customer service by promptly addressing inquiries, concerns, and service requests
• Collaborate with service advisors to ensure accurate estimation, communication, and completion of service orders
• Monitor and manage the department’s performance metrics, such as customer wait times, repair cycle time, and customer satisfaction ratings
• Train, and mentor a team of technicians, promoting a positive and productive work environment
• Implement and enforce safety protocols and ensure compliance with Porsche’s stringent quality and safety standards
• Stay updated on the latest Porsche technical information, service procedures, and manufacturer guidelines through continuous learning and training
• Collaborate with other departments to improve service processes and enhance the overall customer experience

Requirements:

• Previous experience as a Service Manager or similar role in a high-end automotive brand, preferably with Porsche
• Proven track record of successfully managing a service department and achieving performance targets
• Strong leadership and team management skills
• Excellent customer service and conflict resolution abilities
• In-depth knowledge of vehicle repairs, maintenance, and diagnostic procedures
• Familiarity with service and repair software systems
• Proficient in using computer applications and software
• Exceptional organizational and multitasking abilities
• Effective communication and interpersonal skills

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Automobil/Mesin Tambahan Automotif/Kendaraan
• Ukuran Perusahaan: 501 - 1000 pekerja
• Waktu Proses Lamaran: 27 hari
• Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Parkir, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)