Lowongan Kerja Kuta Posisi Waiter / Waitress di South+East Brewing Co

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Perusahaan	South+East Brewing Co
Posisi	Waiter/waitress
Tempat	Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pelayan (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

1. Customer Service

• Greet customers warmly as they enter the restaurant.
• Escort customers to their tables and present menus.
• Answer questions about the menu, including ingredients, allergens, and specials.
• Provide recommendations and upsell items when appropriate.

2. Taking Orders

• Accurately take food and drink orders from customers.
• Input orders into the restaurant’s system or relay them to the kitchen and bar staff.
• Ensure that any special requests, such as dietary restrictions, are clearly communicated to the kitchen.

3. Serving Food and Beverages

• Serve food and drinks promptly and with proper presentation.
• Ensure that customers have everything they need, such as utensils, napkins, and condiments.
• Refill drinks and check on customers during their meal to ensure they are satisfied.

4. Handling Payments

• Present the bill to the customer when requested.
• Process payments, including cash, credit, or debit card transactions.
• Ensure accuracy in billing, applying discounts or promotions when necessary.

5. Table Maintenance

• Clear away empty dishes and glasses as customers finish.
• Clean and reset tables after customers leave, ensuring they are ready for the next guests.

6. Problem Resolution

• Address any customer complaints or concerns promptly and politely.
• Work with the kitchen and management to resolve issues, such as incorrect orders or dissatisfaction with food quality.

7. Team Collaboration

• Work closely with the kitchen staff, bartenders, and other waiters to ensure smooth service.
• Communicate effectively with the rest of the team to manage customer flow during busy periods.

8. Maintaining Restaurant Cleanliness

• Help maintain a clean and tidy dining area, including the floors and seating areas.
• Adhere to restaurant hygiene and safety standards, especially when handling food and beverages.

9. Upselling and Promoting Specials

• Promote special dishes, drinks, or seasonal offers.
• Upsell appetizers, desserts, or additional sides to enhance the customer’s dining experience.

10. Understanding Restaurant Policies

• Stay informed about restaurant policies, including reservation procedures, refund or return policies, and service protocols.

This role is essential for creating a welcoming and efficient dining environment, ensuring customer satisfaction, and contributing to the restaurant’s overall success.

Persyaratan minimum:

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang, Sore
  • Selasa: Pagi, Siang, Sore
  • Rabu: Pagi, Siang, Sore
  • Kamis: Pagi, Siang, Sore
  • Jum’at: Pagi, Siang, Sore
  • Sabtu: Pagi, Siang, Sore
  • Minggu: Pagi, Siang, Sore
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 15 December 2024
• Gaji yang diinginkan: Rp2,800,000 – Rp3,500,000 per bulan

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