Lowongan Kerja Jakarta Raya Posisi Vp Operation di Company Confidential

An exciting VP of Operation (Insurance) job has just become available at one of the most prominent general insurance based in Jakarta.

VICE PRESIDENT OF OPERATIONS IN THE INSURANCE SECTOR

Salary: Competitive and based on experience

Location: Jakarta, Indonesia

Keywords: Operations, Insurance, Leadership, Strategic Planning, Process Improvement, Compliance & Risk Management, Team Management, Vendor & Partner Management, Technology & Systems, Financial Oversight, Customer Experience

Our client is seeking a seasoned Vice President of Operations to join their team. This role is pivotal in overseeing the day-to-day operational activities, ensuring efficient processes and systems are in place to meet strategic goals. The successful candidate will be instrumental in optimising operational performance, improving service delivery, and driving business growth through effective leadership and management of the operations team. This is an exciting opportunity to work closely with other executive team members to align operational strategy with overall business objectives.

• Oversee end-to-end operations of the general insurance business
• Drive continuous improvement initiatives to streamline operations
• Lead, mentor, and develop a high-performing operations team

What You’ll Do

As the Vice President of Operations in the Insurance sector for our client’s company, you will play a crucial role in shaping the future of their operational performance. Your expertise in managing end-to-end operations will be vital in ensuring efficient processes are in place. You will collaborate with other executives to develop strategies that promote growth and customer satisfaction. Your leadership skills will be put to use as you guide your team towards achieving operational excellence. Leveraging technology for process optimization will be part of your daily tasks. Your keen eye for detail will be essential in managing budgets and tracking performance metrics.

• Oversee the end-to-end operations of the general insurance business, including underwriting, claims management, customer service, and policy administration.
• Collaborate with the executive team to develop and implement operational strategies that support business growth, customer satisfaction, and compliance with regulatory requirements.
• Drive continuous improvement initiatives to streamline operations, enhance efficiency, and reduce operational costs.
• Ensure all operational activities comply with relevant regulations and industry standards, and mitigate operational risks by establishing robust risk management frameworks.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, innovation, and operational excellence.
• Manage relationships with third-party service providers and partners to ensure high-quality, cost-effective service delivery.
• Leverage technology to optimize operational processes, improve data management, and enhance customer experience.
• Manage the operational budget, track performance metrics, and ensure the efficient allocation of resources.
• Ensure that all operational processes support excellent customer service, with a focus on policyholder satisfaction and retention.

What You Bring

As the Vice President of Operations, you bring a wealth of experience in operations management within the insurance or financial services sector. Your strong understanding of the general insurance industry will be invaluable in this role. You have proven leadership skills and an ability to inspire and lead large teams. Your expertise in operational strategy, process optimization, and performance management is key to your success. You possess strong analytical skills with a results-oriented approach to solving complex operational issues. Your thorough understanding of insurance regulations and compliance frameworks ensures that all operational activities comply with relevant standards.

• Minimum 10-15 years of experience in operations management within the insurance or financial services sector.
• At least 5 years in a senior leadership role.
• Strong understanding of the general insurance industry.
• Proven leadership and people management skills.
• Expertise in operational strategy, process optimization, and performance management.
• Strong analytical skills with a results-oriented approach.
• Thorough understanding of insurance regulations and compliance frameworks.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in business, finance, or a related field (Master’s preferred). Relevant certifications in insurance or operational management are a plus.

What Sets This Company Apart

This is an exciting opportunity to lead the operational strategy for a top-tier general insurance company. The successful candidate will be part of a dynamic and collaborative executive team. The company offers a competitive benefits package and the chance to shape the future of the company’s operational performance and contribute to its growth.

What’s Next

Ready to take on this exciting challenge? Don’t hesitate!

Apply today by clicking on the link!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.