Lowongan Kerja Bali Posisi Vip User Operations di LITA APPS

Info Loker

Perusahaan	LITA APPS
Posisi	Vip User Operations
Tempat	Bali
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min	Rp. 6.075.000
Gaji Max	Rp. 9.075.000

Role Summary:

We are seeking an energetic and experienced Business Development of VIP User to join our team. The ideal candidate is someone with exceptional communication skills, capable of swiftly resolving non-technical issues, and adept at calming and understanding the needs of VIP users. You will play a crucial role in increasing company revenue through attractive top-up offers and events, and coordinating to support consumer needs outside of regular working hours.

Job Responsibilities:

– Understand and be familiar with the characteristics of VIP users (Big R) in the target region, able to develop effective user operation strategies according to user needs, design operation and activity plans that align with user characteristics, and effectively implement them;

– Establish long-term connections and maintain customer relationships with high-net-worth VIP users. Through close cooperation and interaction with users, deeply explore user needs, summarize user pain points based on user needs, and formulate targeted solutions;

– Collaborate with the operation team to conduct data analysis on VIP users and guide the formulation and adjustment of strategies;

– Ensure timely response and service delivery to VIP users, and coordinate with other teams to support user needs at earliest convenience.

Job Requirements:

– 1+ years of relevant work experience in user operation, client service, business development, sales;

– Proficient in business development and negotiation, strong communication in verbal and written;

– Excellent in coordination, empathy, and execution skills, creative, initiative-taking, and able to make quick decisions;

– Ability to identify problems and solve them in a timely manner, with a strong sense of service orientation;

– Ability to work independently but also as part of a team, flexible and adaptable to changing consumer needs;

– Proficient understanding of CRM and data analysis tools.

Preferred: English and Chinese can be a big plus. Should be a Gamer.

Address: Kuta Palace Residence, Blok G-5, Jalan Bypass Ngurah Rai, Pedungan, Denpasar Selatan, Denpasar City, Bali 80222

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Hiburan/Media
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 18 hari
• Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)
• Lokasi: Millennium Centennial Center