Lowongan Kerja Praya Tengah Posisi Villa Manager di Lagoon Properties and Management

Info Loker

Perusahaan	Lagoon Properties and Management
Posisi	Villa Manager
Tempat	Praya Tengah
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Hospitaliti & Pariwisata)
Gaji Min	Rp. 5.575.000
Gaji Max	Rp. 8.325.000

Job Title: Villa Manager

Lagoon Properties and Management

Department: Operations – Villa Management
Location: Kuta Lombok, Indonesia
Reports to: Operations Manager / General Manager

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Key Responsibilities:

1. Guest Relations & Experience

• Welcome guests with professionalism, warmth, and attention to detail

• Respond to guest requests and feedback promptly and effectively, every day

• Ensure guest satisfaction by anticipating needs and maintaining a service-first mindset

• Handle check-in, check-out, and any in-stay communications smoothly

2. Villa Operations Oversight

• Oversee the daily operations of the villa, ensuring cleanliness, functionality, and presentation at all times

• Conduct regular villa inspections to ensure all standards are met

• Coordinate housekeeping schedules and supervise their work

• Ensure all supplies and amenities are well-stocked and maintained

3. Maintenance Coordination

• Identify and report any technical or maintenance issues promptly

• Follow up with the maintenance team to ensure timely resolution

• Conduct basic troubleshooting when necessary

4. Staff Supervision & Team Collaboration

• Lead, motivate, and support villa staff (housekeepers, gardener, security, etc.)

• Ensure clear task allocation and accountability for all team members

• Facilitate regular team communication and support training needs

• Report team performance or concerns to the operations manager

5. Administration & Reporting

• Maintain accurate daily logs (guest information, issue reporting, maintenance follow-ups, etc.)

• Assist with stock and inventory checks for villa amenities, linen, cleaning products, etc.

• Prepare shift reports and communicate important updates to the management team

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Qualifications & Skills:

• Previous experience in hospitality, guest relations, or property management

• Strong leadership and interpersonal skills

• High level of organization and attention to detail

• Basic understanding of housekeeping and maintenance operations

• Ability to handle pressure, multitask, and resolve problems quickly

• Fluent in English; Bahasa Indonesia is a plus

• Positive attitude, reliable, and service-oriented

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Working Conditions:

• Flexible working hours, including weekends or public holidays as required

• Based on-site or within proximity to the assigned villa(s)

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