Lowongan Kerja South Denpasar Posisi Tenant Relation Officer di PT Bali Turtle Island Development

Responsibilities:

• Receive and follow up any complaints, request for repair or services from tenant or unit owner to the related parties in the organization (ex. to engineering, general services or other department and ensure the complaints are rectified based on agreed SLA or timeline, and request are followed up by the responsible parties). 
• Escalate any issues found and which required further support from management to ensure SLA are met.
• Conduct and participate actively in regular meeting with the tenant / unit owner at minimum once every 3months for building good relation, open discussion on improvements/inputs, announcement, refresh property rules and other building / property regulation, health, safety and environment/security enforcement, and others.
• Support in delivering supervision and ensure all fit out and renovation work done by the unit owner / tenant are according to the fit out guide, coordinate closely with the Fit out Supervisor (Engineering)

Requirements:

• Min Diploma 3 on Hospitality and Communication 
• 2-3 years in tenant relation or relationship management
• Good knowledge in communication, complaint handling, relationshipmanagement, public relation, marketing, and event management
• Good manner and attitude, integrity, honest, teamwork
• Able to work under pressure 
• Care for others, users, tenant, team/organization, company, and put priorities to the clients/customer needs
• Good English both written and verbal
• Willing to work immediately
• Will be based in Denpasar, Bali