Lowongan Kerja Jakarta Barat Posisi Technical Specialist Admin Internship di PT Arobs Solutions Indonesia

Info Loker

Perusahaan	PT Arobs Solutions Indonesia
Posisi	Technical Specialist Admin Internship
Tempat	Jakarta Barat
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Dukungan IT (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Responsibilities

• The Customer Support team focuses on 1st level support, the team is in contact with clients as well as with Research & Development teams.
• Direct relationship with customers (companies that own car fleets).
• Orientation towards the client’s needs.
• High degree of responsibility for one’s own actions.
• Frequent interaction with sales, finance, and technical colleagues.
• Delivering exceptional customer support to clients and ensuring that consistent support is provided quickly and efficiently.
• Responsible for monitoring Customer Support queue throughout the working day and taking action on all customer tickets.
• Investigating issues in database and log files, when necessary.
• Ensuring client requests are met in an agreed timeframe to allow a better customer adoption.
• Responding quickly and positively solutions based on customer and colleague’s request.
• Treating customers with excellent customer support services.
• Communicating professionally with internal and external customers and other teams.

Qualifications

• Fluent written and spoken English is mandatory.
• University degree/diploma or student at Technical University preferred.
• Demonstrated analytical and problem-solving skills.
• Demonstrated planning and organizational skills.
• Excellent communication skills, written and verbal, to explain complex situations or solutions competently and confidently.
• Must be flexible and dependable, willing to work as part of a team and take on additional responsibilities from colleagues when necessary.
• Knowledge of electrical and automotive electronics is a plus.
• Knowledge in using PC and mobile applications, knowledge of applications such as car diagnostics is a plus.
• Skilled in customer relations.
• Availability to travel outside the office.
• Availability for extended hours.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 24 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)