Lowongan Kerja Jakarta Selatan Posisi Technical Manager di PT Cartrack South East Asia

Info Loker

Perusahaan	PT Cartrack South East Asia
Posisi	Technical Manager
Tempat	Jakarta Selatan
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Diploma Pascasarjana, Gelar Professional, Magister (S2), Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	IT-Perangkat Lunak, Komputer/Teknologi Informasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Responsibilities

• Manage and build a team of dedicated technical support staff ensuring smooth implementation within the Operations department.
• Monitor the daily support ticket statistics and take ownership for the team’s timely resolution, productivity and customer satisfaction
• Analyze, identify and report on industry trends, so as to review the feasibility of new product development
• Ensure all inbound support, product, API, system reporting, webservice queries are addressed in a timely, professional and well-informed manner.
• Proactively monitor the health status of all systems, office infrastructure, and products, identifying exceptional cases and initiate and prioritize the repair process when required.
• Demonstrate a high level of leadership skills and provide necessary guidance to the respective staff to achieve department goals.
• Provide web-based software services and systems training to internal employees and customers when required.
• Ensure timely and accurate weekly/monthly reports for management review.
• Reverse engineering on hardware and software on IOT devices .

Requirements:

• Master and Bachelor in any field, with preference in Computer Science, Engineering, Information Technology;
• Minimum of 5 years’ experience in SaaS companies with a technical role
• Knowledge of technologies like GPS/GSM/Mobile Phone/Vehicles will be an advantage;
• Fully computer Literate with experience/Knowledge Application Support and Web Services;
• Having experience in telematics systems in vehicle is a plus
• Having experience with automotive and vehicle electrical
• Ability to use Excel
• Strong analytical problem-solving skills with an out-of-box approach in providing solutions
• Proficiency in English 

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Umum & Grosir
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 21 hari
• Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), BPJS Health, BPJS Labor, Private Health Insurance, Allowances