Lowongan Kerja Surabaya Posisi Team Manager, Relationship Manager, Priority Segment di Standard Chartered Bank

Info Loker

Perusahaan	Standard Chartered Bank
Posisi	Team Manager, Relationship Manager, Priority Segment
Tempat	Surabaya
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Lainnya (Perbankan & Layanan Finansial)

Job Summary

The primary purpose of this role is in leading a team of more junior Relationship Managers to achieve the sales team target through maximizing acquisition/referral opportunities, deepening existing customer relationships and delivering the specified service standards as per Priority Banking and Preferred Banking segment’ propositions.

The role entails the creation of an environment that is continuously improving to meet standards along the measures of customer satisfaction, efficiency and productivity, while ensuring that risks are well controlled and processes are in compliance with local regulatory requirements. 

The incumbent has overall accountability for people management in the team and must drive behaviours to enable optimal service quality to customers. In line with this, the role holder will groom and develop talents for building bench strengths.

Key Responsibilities

Strategy

• Together with Branch Manager, develop strategic plan in alignment to overall Branch agenda
• Assess and articulate franchise strategy to maximizing the potential opportunities within the catchment area
• Drive the team in execution of strategy
• Drive new sales revenue and total revenue through acquisition, deepening & retention of customers across all segments
• Ensure effective execution of rigorous sales and service disciplines across the team

Our Ideal Candidate

• Licenses: AAJI, WAPERD, WPPE

Role Specific Technical Competencies

• Leadership 
• Client Management

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity, sabbatical and volunteering leave.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

www.sc.com/careers

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Perbankan/Pelayanan Keuangan