Lowongan Kerja Tegal Posisi Team Leader Contact Center – Tegal di PT Transcosmos Indonesia

Gambar PT Transcosmos Indonesia Posisi Team Leader Contact Center - TEGAL

Loker diposting 4 bulan yang lalu

Segera dibutuhkan. lowongan pekerjaan dengan sistem full time untuk posisi Team Leader Contact Center - TEGAL di kantor PT Transcosmos Indonesia untuk daerah Tegal & Jawa Tengah dan sekitarnya.

Pengalaman yang kita butuhkan adalah Pemimpin Tim/Supervisor (Call Center & Layanan Konsumen) serta orang yang mampu bekerja dengan tekun.

Perusahaan kami tidak memiliki syarat yang spesifik terhadap pelamar pekerjaan sehingga anda dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang kami tawarkan cukup kompetitif tergantung dari skill karyawan. Minimal upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan	PT Transcosmos Indonesia
Posisi	Team Leader Contact Center - Tegal
Tempat	Tegal
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pemimpin Tim/Supervisor (Call Center & Layanan Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

Responsibilities:

Lead the team to achieve performance targets, ensuring efficiency and productivity in daily operations.
Ensure adherence to processes, policies and procedures in providing quality and consistent service delivery.
Identifying areas for improvement and implement action plans.
Escalate to the supervisor if necessary, such as there is no improvement in the agent’s performance, coaching has been carried out by team leader, or following up on customer needs or complaints to client.
Coach team members by providing guidance and support to enhance their skills and performance.
Conduct regular performance evaluations and provide constructive feedback to support agent development.

Requirements:

Diploma degree in any related field with min. GPA 2.75.
Has 1 year working experience as Supervisor/Team Leader & other positions as supporting staff in contact center industry.
Experience in Live Chat is a great advantages.
Proficient problem-solving abilities to identify root causes and to identify the decision making possibilities.
Ready to work on shifting 24 hours.
Willing to work immediately.
Willing to be placed in Tegal, Central Java.

With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:

Fulfilling Career
Professional Growth
Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.)
Growing Culture

Alamat Lengkap

Provinsi	Jawa Tengah
Kota	Tegal
Alamat	Jalan Veteran
Map	Google Map

Keuntungan Kerja

Pengembangan karir dan peluang pertumbuhan.
Pendapatan yang stabil dan gaji rutin.
Lingkungan kerja yang mendukung dan kolaboratif.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

PT Transcosmos Indonesia is a joint-venture company between Transcosmos, Inc. based in Japan and PT Cyberindo Aditama (CBN).

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services.

transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).

transcosmos continues to pursue operational excellence by providing these services through our 129 locations in 18 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries.

transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

We ask for your continued support in the future.

Info Perusahaan

Industri: Konsultasi (Bisnis & Manajemen)
Ukuran Perusahaan: 501 - 1000 pekerja
Waktu Proses Lamaran: 27 hari
Tunjangan dan Lain-lain: Tip, Asuransi kesehatan, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), BPJS
Lokasi: RDTX Tower