Lowongan Kerja Bogor Posisi System Support Administrator di PT. Indodrill Indonesia

Info Loker

Perusahaan	PT. Indodrill Indonesia
Posisi	System Support Administrator
Tempat	Bogor
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	D3 (Diploma), D4 (Diploma), Sarjana (S1), Sertifikat Professional
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	IT-Admin Jaringan/Sistem/Database, Komputer/Teknologi Informasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Job description:

A Systems Support Administrator is responsible for ensuring a company’s information technology systems operate smoothly, providing technical support to users, and ensuring technical problems are resolved efficiently. Duties include troubleshooting, maintenance, user support, and collaboration with the IT team to ensure systems and networks function optimally.

Main responsibility:

• User Support:

1. Support Acumatica system operations.
2. Support users of our business systems in Singapore, Australia, Philippines and Indonesia.
3. Support the users of Coreplan to maintain system accuracy.
4. Training users in Acumatica and Coreplan as needed
5. Provide technical support to users in terms of software and network.
6. Troubleshoot and identify solutions to technical questions from users.
7. Provide guidance on the use of enterprise applications and systems.

• Technical Troubleshooting:

1. Analyze technical problems in software, and networks.
2. Identify the root cause of the problem and implement appropriate solutions.
3. Coordinate with other IT teams for more complex problem solving.

• Maintenance and Monitoring:

1. Perform routine monitoring of system health, network performance, and software.
2. Perform software maintenance, including updates and patching.
3. Handle routine maintenance tasks such as data backup and recovery management.

• Installation and Configuration:

1. Install and configure new software, and operating systems.
2. Ensure that device and system configurations meet business needs.

• Team Coordination:

1. Collaborate with other IT teams to solve more complex technical problems.
2. Provide inpu and support in infrastructure and system development projects.

• Documentation:

1. Create and maintain documentation about issues resolved, solutions implemented, and system configurations.
2. Maintain records of software, and network configuration updates.

• Data Security:

Ensure that necessary security measures are taken to protect sensitive data and company systems.

• Requirement:

1. bachelor’s degree in Information Technology, Computer Science, Accounting or related field.
2. Previous work experience as a Systems Support Administrator or similar position will be a plus.
3. Knowledge of operating systems (Windows, Linux) and software.
4. Good analytical skills and technical problem solving abilities.
5. Strong communication skills and ability to interact with users and IT teams.
6. Must have good Bahasa Indonesia and English language skills
7. Understanding of information security principles.
8. Ability to work under pressure and coordinate within a team.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Pertambangan
• Ukuran Perusahaan: 201 - 500 pekerja
• Waktu Proses Lamaran: 30 hari
• Tunjangan dan Lain-lain: Bisnis (contoh: Kemeja), BPJS Kesehatan & Ketenagakerjaan, Monday - Sunday (shift/roster/field break)