Lowongan Kerja Jakarta Selatan Posisi System Engineer di PT Radinka Anugra

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Perusahaan	PT Radinka Anugra
Posisi	System Engineer
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	IT-Admin Jaringan/Sistem/Database, Komputer/Teknologi Informasi
Gaji Min	Rp. 6.500.000
Gaji Max	Rp. 9.500.000

System Engineer

Task and responsibilities

IT Service Operation :

• Defines, analyses, plans, measures and improves all aspects of the availability of IT services including monitoring and managing all installed systems and infrastructure.
• Takes over incidents which cannot be solved immediately by service desk or 1st level support.
• Coordinates involvement of external support, from software or hardware manufacturers with SLA-aware process.
• Provides technical expertise and support for the management of the IT infrastructure.
• Coordinate and lead relevance IT support staff

Problem Management :

• Improves overall availability of services by proactively identifying Problems • Identifies underlying root cause of a Problem and initiate the most appropriate and economical Problem solution and/or provide suitable workarounds before (further) Incidents recur
• Constantly monitors open ticket (incident/problem) with regards to their processing status, so that where necessary corrective measures may be introduced.
• Reports process status (incident/problem/workaround/known-error) with plan of closing open status.

Project management and service transition :

• Assesses, prioritizes and schedules changes.
• Plans and coordinates to deliver project within the predicted cost, time and quality estimates.
• Plans and controls the movement of service from project into live environment.

Organizational and service improvements :

• Gathers, analyses, stores and shares knowledge and information for organization and colleagues.
• Optimizes processes, tools, roles. for better SLA achievements such as planning and implementing systems automation as required for better efficiency

Requirements :

The candidates should have sufficient knowledge and practical experience in :

• Candidate must possess at least Diploma, Bachelor’s Degree in Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): Bahasa Indonesia, English (Oral & Written) • At least 3 Year(s) of working experience in the related field is required for this position.
• Enterprise IT operation (AD, DNS, DHCP, Exchange, Office 365, DFS, WSUS, SMTP, Antivirus, Proxy, VPN, mobile device management) and technical IT infrastructure support including server hardware (traditional or converged), data storage, virtualization, backup recovery and.
• Fast changing IT operation, customer oriented, service level awareness, and English speaking environment.
• Enterprise IT service management processes including service design (architecture and solution design), IT Project delivery and service transition, IT operation (incident management and problem management) and continual service improvement on process, knowledge and tool optimization.
• Those who have competency certification on respective platform . HPE, EMC, Networker, Commvault, VMWare, Windows, Linux), Enterprise IT Platform ( Microsoft, TrendMicro, Office365, Microsoft Intune). And best practices ITIL Service Operation, Transition or Project Management are more preferred
• Those have competency and experience in cloud environment ( Office 365, Azure, AWS, OpenStack, VMware) are more preferred

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Keras)
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 17 hari
• Tunjangan dan Lain-lain: Tip, Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
• Lokasi: Gd Graha Mampang Lt 1, Mampang Prapatan Raya