Lowongan Kerja Jakarta Pusat Posisi Support Analyst di ETP International Pte Ltd

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Perusahaan	ETP International Pte Ltd
Posisi	Support Analyst
Tempat	Jakarta Pusat
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Dukungan IT (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 76.000
Gaji Max	Rp. 76.250

Designation – Support Analyst

Department: Customer Care

Base location: Jakarta

Education Qualification: Graduate –  Computer graduate / BE Computers

Experience: 5- 7 years

Essential Skills                                                                                                                 

Has understanding of Point of Sales application and Inventory management system (Mandatory)

Technical Knowledge-                                  

Expert in Troubleshooting and Root cause analysis

Basic Database Understanding –  SQL skills, how to extract a log file, Cloud environment

Personality Traits-

Should be savvy of working on Business Application involving inventory mgt

Should be able to multi-task and track SLA’s

Should be able to produce the best result in pressure situations.

Should be able to work in team as well as individual.

Functional Knowledge

– Understanding of how point of sales operations and inventory management work

– Managing Customer communication

– Managing incident lifecycle

– To make the Test plan for incidents that require L3 fix

– To support customer in implementing the solution

 

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