Lowongan Kerja Jakarta Raya Posisi Store Supervisor di Assa Abloy

Position: YSS Store Supervisor

Responsibilities:

• Train and retrain store operators to ensure fully compliant and sell and promote the Yale Products
• Prepare and update training materials for promoter as and when new products are released
• Prepare promoters commissions reports and payments monthly based on targets and results
• Manage all operational aspects of YSS operation and shops including:
  • Order acceptance and communication with client and franchisee on delivery status
  • Installation portal and all associated instal details, with both client and installer
  • Client review post instal ensuring we close the operation and review loop
  • 6 months follow up with clients to ensure happy with model and become brand ambassadors
• Ensuring all franchise queries on whattsap responded to by close of business daily

•     Oversee the operation of assigned retail outlets and lead the team to achieve group sales

targets set by management

• Drive, motivate and encourage retail consultants to achieve store targets
• Develop a comprehensive and up-to-date knowledge of products.
• Coordinating, monitoring, and reporting on daily operations.
• Training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Provide support to Tradeshows / Roadshows
• Able to work independently
• Any other duties assigned by your superior.

Requirements:

• Primary/Secondary School/O Level, Higher Secondary/STPM/’A’ Level/Pre-U, Professional Certificate
• 3 years sales & retail management experience. (Candidates in the related field will be an added advantage)
• Comfortable to work in retail industry
• Willing to work on rotational shifts, weekends and public holidays
• Experience in customer service, sales management, and retail operation
• Strong leadership and people management skills.
• Excellent communication and organizational skills.
• Decision-making and problem-solving skills.
• Good math skills.
• Attention to detail.