Lowongan Kerja Kotawaringin Timur Posisi Store Manager – Sampit di Pengiklan Anonim

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Perusahaan	Pengiklan Anonim
Posisi	Store Manager - Sampit
Tempat	Kotawaringin Timur
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen – Toko (Ritel & Produk Konsumen)
Gaji Min	Rp. 6.075.000
Gaji Max	Rp. 8.075.000

Job Summary:
The Store Manager is responsible for leading daily store operations, ensuring outstanding guest experiences, high service standards, and a safe, efficient, and welcoming environment. This role drives team performance, enhances customer satisfaction, and ensures the achievement of both sales and operational targets.

Key Responsibilities:

• Lead and supervise the store team to ensure smooth daily operations across all functions (sales floor, cashier, stock handling, and customer service).

• Ensure exceptional, friendly, and efficient customer service for all guests.

• Uphold and maintain health, safety, hygiene, and cleanliness standards throughout the store.

• Monitor inventory, stock levels, and product supplies to reduce waste and optimize cost control.

• Support the recruitment, training, coaching, and development of new and existing team members.

• Handle guest feedback, resolve complaints professionally, and implement service recovery when necessary.

• Assist with scheduling, reporting, and administrative tasks to ensure operational efficiency.

• Ensure all store equipment and facilities are maintained in good working condition and report issues promptly.

Requirements:

• Minimum 2 years of supervisory or managerial experience in Retail, Quick Service Restaurant, or a related customer-focused industry.

• Proven leadership, communication, and team management skills.

• Ability to thrive under pressure in a dynamic, fast-paced environment.

• Willing to work flexible hours, including evenings, weekends, and public holidays.

• Bachelor’s Degree (preferably in Business, Hospitality, or a related field).

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