Lowongan Kerja Makassar Posisi Sr. Officer-rebuy & Cvm di Indosat Ooredoo

There are 2 vacant positions, for Brand Tri & Brand IM3 in Kalisumapa.

• Develop and implement product strategies aimed at encouraging rebuy and enhancing customer value for brand.
• Collaborate with marketing and sales teams to design and launch effective rebuy and retention campaigns.
• Develop personalized offers and communication strategies to improve customer retention and value.
• Collaborate with the customer service and analytics team to leverage customer insights for CVM initiatives.
• Collaborate with product and marketing teams to ensure that rebuy and CVM efforts are integrated into broader product and marketing strategies.
• Contribute to the overall revenue, ARPU, yield targets through effective rebuy and CVM strategies.
• Identifying opportunities for rebuy and upsell within the existing customer base through data analytics and market research.
• Drive CVM penetration at trade/retail channels to enhance customer engagement and royalty at the point of sale.
• Supporting region, sales teams and channel partners to effectively communicate and sell CVM propositions at the retail level.
• Monitor competitor movements in CVM to stay ahead of market trends and adjust strategies accordingly.
• Conducting regular competitor analysis to benchmark CVM practices and identify areas for innovation and improvement.

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Proven experience in Product Management with a focus on product proposition for rebuy and customer value management.
• Preferably minimum 5 years experiences in marketing or sales, minimum 1 year in mid management position
• Experience in telecommunication or related industry is preferred.
• Experience in operation and sales is preferred.
• Have good analytical thinking and problem solving oriented.
• Strong analytical and problem-solving skills.
• Strong engagement & coordination capabilities.
• Strong communication and presentation skills and capabilities.
• Proficient in market research and data analysis tools (SQL, Ms Excel, etc).
• Flexible and adaptable in under-pressure conditions.