Lowongan Kerja Jawa Tengah Posisi Sr Manager Ttq Jokja Id Grab di PT Concentrix Services Indonesia

Job Title:

Sr Manager TTQ Jokja ID GRAB

Job Description

Role & Responsibilities:

• Responsible for managing team of QAs, Trainer, Quality Team Leader & Training Team Leader
• Data analysis and making designated reports/decks
• Client & stakeholder management
• Participating in internal & external calibrations
• Communication to heighten awareness and focusing on importance of positive customer experience
• Making recommendations and driving improvement
• Ensuring that internal policies, procedures, and compliance regulations are being followed
• Reduce learning curve and help enhance product/process knowledge of new joiners.
• Ensuring that internal policies, procedures, and compliance regulations are being followed

Location:

IDN Yogyakarta, Lippo Mall Floors 1 & 6

Language Requirements:

Time Type:

Full time

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