Lowongan Kerja Jakarta Raya Posisi Social Media & Community Manager di Coda Payments

What we do

Founded in 2011, Coda Payments (“Coda”) is the leading provider of secure, cross-border monetisation solutions for digital products and services in more than 60 markets. Through our three services: Codashop, xShop, and Codapay, we help top digital content publishers worldwide such as Activision Blizzard (Call of Duty: Mobile, Diablo Immortal), Riot Games (VALORANT, League of Legends: Wild Rift), Moonton (Mobile Legends: Bang Bang), Garena (Free Fire), Tencent (PUBG Mobile), beIN, Bigo Live, Tinder, and Viu to monetise their content and unlock new revenue streams.

Headquartered in Singapore, Coda has 11+ offices and 35+ remote locations worldwide. To date, we have over 500 employees of 42 nationalities working together towards the same mission: to offer our customers the best value, experience and entertainment every day, without fail.

We are looking for a proactive, driven social media & community manager to build and manage Coda’s communication campaign specifically targeted to millennials and generation z gamers, enhance consumer engagements and ensure brand presence and trust in both online and offline channels.

Responsibilities

• Owning the overall social media & influencer management cadence (planning, budgeting, execution, monitoring, and evaluation), ensuring alignment with business, marketing, and PR strategies, and driving OKR results across social platforms,
• Shaping the social media strategy, campaigns, content pillars, and content calendar and ensuring the day-to-day content are executed on time as per plan with the aim of growing, engaging, and managing our customers and our followers,
• Provide weekly reporting and monitoring while constantly measuring, experimenting with social variables, and continuously refining the playbook to drive optimized results,
• Establish social listening tools to keep track of sentiments, monitor competitors’ movement, and identify potential trends to quickly capitalize on each momentum,
• Direct and produce engaging content for social media accounts that is up to date with the latest social media trends, and channels and operate all social media tools,
• Search, acquire, onboard, and manage potential KOL/ Talent/ buzzer/ community that is aligned with business and marketing strategies,
• Build influencer campaign with accurate planning (budget/ timing/impact) and reporting, 
• Manage influencer budget and ensure the best possible payback metrics in accordance with the campaign objectives,
• Search, onboard, manage, and negotiate with agencies and other external supporting parties,
• Coordinate with Business Development, Marketing, PR, and Communication teams to ensure brand consistency and stay updated on new products and features.

Requirements:

• Minimum 5 years of experience in developing and implementing social media, community, and below-the-line PR strategies that target Millennials and Gen Z ideally with e-commerce or social media agency,
• Ability to direct and develop engaging campaigns with good visual design and copywriting for all social media channels and their features,
• Have strong expertise in social media platforms such as IG, FB, Twitter, and especially Tiktok and Youtube with demonstrated experience in establishing an agile process in identifying and riding on trends by leveraging social listening tools,
• Have a good network with social media counterparts, media/press,  KOL, Influencers, buzzer, and community, and experience in social media management, community management,  influencer management, and exposure work with PR,
• Data-driven with strong expertise in using social media tools, managing tools, CRM tools, online marketing tools, and their best practices. Demonstrated ability in using the tools to audit/measure, report, and optimize continuously,
• Possess the ability to work in a matrix organization with advanced critical thinking, time-management, problem-solving, interpersonal and communication skills,
• Verbal and written fluency in Bahasa Indonesian and English. 

Working at Coda

Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.

Nonetheless, we value work-life balance as much as you do. At Coda, remote and flexible working arrangements take centre stage for Codans to work smartly and have autonomy in how they work.

We make things happen in the most impactful and effective manner. We are looking for someone eager to initiate new ideas, hungry to contribute more, derives satisfaction from team wins rather than individual ones, and values integrity. If this sounds like you, you will fit perfectly into our Coda team!

We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring!

We are sorry to inform you that only shortlisted candidates will be notified as we may be overwhelmed by the number of applicants coming into our system; hence if you do not get a reply from us – don’t give up on us just yet!

We encourage you also to check out our career site at *************** – we may have other suitable openings for you.