Lowongan Kerja Jakarta Raya Posisi Shop Ops – Service By Shopee, Business Development di Shopee Internasional Indonesia

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:

1. Manage retail shops by creating new SKU’s, modifying overall shop attributes, and updating SKU dimensions.
2. Ensure timely and accurate completion of jira tickets by setting clear SLA expectations and monitoring team members’ progress
3. Monitoring shop details and ensuring the business operates within SOP
4. Analyze shop performance such as bad ratings & reviews and constantly looking for area of improvement for SBS Shops
5. Coordinate with cross-functional teams on solving SBS Shops issue (if any)
6. Managing and executing promotional campaigns as requested by brands
7. Analyze order complaints related tickets for a fair dispute-resolving decision
8. Continuously assess current process to identify improvement opportunities

Requirements:

1. D3 degree and above with no working/internship experience are welcomed
2. Proficiency in using Ms.Office (Excel, Word, Powerpoint)
3. Good interpersonal and communication skills (written and oral)
4. Willing to work for 3 months contract based
5. Possess strong commitment to team environment dynamics with the ability to contribute expertise for team improvements