Lowongan Kerja Bekasi Posisi Services Tid Mt di PT TRUMPF Indonesia

Your Role:

• **The position is based in Surabaya/East Java**
• Carry out repairs (e.g. mechanics, electronics, hydraulics, control technology, pneumatics.)
• Identify needed spare parts, agree and arrange on order with customers 
• Ensure parts return process followed
• In case of escalation agree on interim solutions with in-house service and management and discuss with customer.
• Agree on solutions with experts from own area and RSC
• Provide documentation of carried out service application.
• Carry out implementation, in case of problems agree with management or In-house service and discuss and take decisions on further procedure.
• Carry out customer installation with security instruction.
• Provide documentation about introduction, installation feedback for quality management. Realize service training need for customers and inform TID in-house service.
• Carry out preventing servicing due to given servicing list.
• Provide servicing check list, actualize and adapt it.
• Carry out rebuilding’s and retrofitting. 
• Carry out Service-Updates and data protections.
• Consult customers concerning technical innovations.
• Document technical weak spots in additional report. Encourage improvements and support the process
• If necessary, carry out operator and servicing training.
• Care for personal equipment (laptop, tools, cars etc) issued including working condition and cleanliness
• Adhere to safety rules all the time
• Any other related project assigned by Service Manager TID

Your Profile:

• Bachelor’s degree or Diploma or equivalent in Engineering or related disciplines
• A team-player, with a goal-driven spirit and sense of urgency and flexibility, with an optimistic and persistent attitude, and service experience in handling day to day activities of Service department.
• Ability to work under pressure and time constraints
• Flexibility to travel
• At least 4 years of relevant experience
• Problem Solving and ability to multitask
• Initiative and proactive in following through and completing tasks. Resulted Oriented.
• Good command of English – both spoken and written
• Knowledge in MS Office (Excel, Word, PowerPoint)

What we offer:

• International, varied and independent work
• Access to the latest technologies and work equipment
• Respectful and appreciative corporate culture
• Flat hierarchies in a dynamic team

Contact Person:

Rapeeparn Limcharoenporn

[email protected]