Lowongan Kerja Jakarta Selatan Posisi Service Development Analyst di Asuransi Astra

Gambar Asuransi Astra Posisi Service Development Analyst
  • Loker diposting 3 hari yang lalu

Kami merilis lowongan pekerjaan dengan sistem full time untuk posisi Service Development Analyst di kantor Asuransi Astra untuk daerah Jakarta Selatan & Jakarta Raya serta sekitarnya.

Kemampuan yang perusahaan kami inginkan ialah Lainnya (Call Center & Layanan Konsumen) serta orang yang mampu mengemban pekerjaan dengan baik.

Perusahaan ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang spesifik terhadap pelamar pekerjaan sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Upah yang perusahaan ini tawarkan cukup kompetitif menurut dari pengalaman karyawan. Anda dapat menegosiasikan gaji yang sesuai dengan HRD.

Info Loker

Perusahaan Asuransi Astra
Posisi Service Development Analyst
Tempat Jakarta Selatan
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Lainnya (Call Center & Layanan Konsumen)

Job Description

Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They will also track and monitor every customer interaction and our internal processes to achieve Simple, Reliable, and Memorable Service.

  • Evaluate existing services and update: (a) Process standard; (b) Socialization/communication program and training material (ensure awareness, knowledge, ability, skill, services behavior); (c) Managing business process documentation so that it is always updated & excellence (Simple, Reliable, & Memorable)
  • Monitor and evaluate all operational activities in company services channel such as Garda Center, Branches, Garda Akses, Workshop, Hospital, Partners, Intermediary, and e-channel

Minimum Qualifications

  • Min. Bachelor’s Degree (S1): Psychology/Communication/Management
  • Min. 2 years of experiences in services industry or related
  • Have an experience in development/training will be a plus
  • Excellence skills in: (a) Analysis & judgement; (b) Interpersonal & communication; (c) teamwork; (d) Customer services.

*Placement: Head Office – TB Simatupang, Jakarta Selatan

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Selatan
Map Google Map

Keuntungan Kerja

  • Peluang pengembangan karir dan pertumbuhan.
  • Penghasilan yang stabil dan gaji rutin.
  • Lingkungan kerja yang kolaboratif dan tim yang solid.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. “Peace of Mind to Millions” is the result that Asuransi Astra will provide to each customer.

Info Perusahaan

  • Industri: Asuransi
  • Ukuran Perusahaan: 1001 - 2000 pekerja
  • Waktu Proses Lamaran: 18 hari
  • Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Pinjaman, Parkir, Penglihatan, Waktu regular, Senin - Jumat, Vehicle Ownership Program*, Semi Formal (Monday-Friday)
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta