Lowongan Kerja South Tangerang Posisi Service Delivery Engineer di PT Artajasa Pembayaran Elektronis

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Perusahaan	PT Artajasa Pembayaran Elektronis
Posisi	Service Delivery Engineer
Tempat	South Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Uji Coba & Penjaminan Mutu (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

About Us:
PT Artajasa Pembayaran Elektronis is a leading provider of electronic payment solutions in Indonesia. One of our brand, “ATM Bersama” is the pioneer of the first and largest electronic payment system service in Indonesia, which has been connected with more than 90 member financial institutions, both Banks and Non-Banks (Fintech, etc) in Indonesia.

ATM Bersama is also connected to overseas payment system networks, such as Paynet from Malaysia, JCB from Japan to Al-Rajhi from Saudi Arabia.

With this extensive network, ATM Bersama is currently connected to more than 80,000 ATMs throughout Indonesia. ATM Bersama services provide convenience for customers to make cash withdrawals, balance checks, and transfers in real-time online at all ATM terminals with the ATM Bersama logo. We are committed to delivering innovative, secure, and reliable payment services to our clients. As we continue to grow, we are looking for an experienced and results-driven Service Delivery Engineer to join our team.

Job Overview: We are seeking a skilled Service Delivery Engineer to implement of our services to clients to ensuring high levels of customer satisfaction. The successful candidate will be responsible for coordinating with various teams to deliver services efficiently, handling client communications, and continuously improving service delivery processes.

Key Responsibilities:

• Conduct comprehensive testing and validation of services before implementation to ensure they meet quality standards and client requirements.
• Develop and execute test plans and test cases for service implementations.
• Identify, document, and track issues or defects during testing and coordinate with development teams for resolution.
• Collaborate with clients to understand their requirements and ensure successful service delivery.
• Monitor and report on service delivery performance, identifying areas for improvement.
• Maintain detailed documentation of testing procedures, results, and service delivery processes.
• Provide technical support and guidance to clients during service implementation.
• Work closely with internal teams, including development, operations, and support, to ensure seamless service delivery.
• Ensure compliance with company policies, industry standards, and best practices in service delivery.
• Stay up-to-date with industry trends and advancements in testing and quality assurance methodologies.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a QA Specialist / Tester / Implementor / or in a similar role, preferably within the IT payment or financial services industry.
• Strong understanding of software testing methodologies and best practices.
• Experience with both manual and automated testing tools and frameworks.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and commitment to delivering high-quality work.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in testing tools and software.
• Relevant certifications (e.g., ISTQB) are a plus.

What We Offer:

• Competitive salary
• Performance Bonuses
• Comprehensive benefits package, including private health insurance
• BPJS Kesehatan
• BPJS Ketengakerjaan
• Free Parking
• Opportunities for professional growth and development.
• A supportive and collaborative work environment. We have so many employee activities.

How to Apply:
If you are a dedicated and analytical IT professional with experience in testing and a passion for electronic payment solutions, we would love to hear from you. Please click the apply button & submit your updated resume & other relevant docs.

Application Deadline: 20 Juni 2024

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Perbankan/Pelayanan Keuangan
• Ukuran Perusahaan: 201 - 500 pekerja
• Waktu Proses Lamaran: 25 hari
• Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Pinjaman, Olahraga (contoh: pusat kebugaran), Parkir, Waktu regular, Senin - Jumat, Formil (contoh: Kemeja + Dasi)
• Lokasi: South Tangerang