Lowongan Kerja South Tangerang Posisi Senior E-commerce Specialist di VONA.id

Info Loker

Perusahaan	VONA.id
Posisi	Senior E-commerce Specialist
Tempat	South Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pengembangan Bisnis Baru (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Job Description:

• Develop sales and promotion strategies to increase traffic and conversion on the e-commerce platform, both on the company website and marketplaces (Shopee, Tokopedia, Lazada, TikTok Shop, etc.).

• Conduct sales data analysis, market trend analysis, and customer behavior analysis to formulate strategies for sales improvement.

• Manage the daily operations of the e-commerce platform, including overseeing product management, pricing, inventory, and product descriptions to ensure an attractive and informative presentation.

• Be responsible for SWOT analysis reports for various marketplaces and company objectives.

• Identify, research, analyze, and interpret brand presence on marketplaces/online channels.

• Be responsible for gathering market and competitor information.

• Coordinate with the marketing team to manage advertising and promotional campaigns, and ensure brand consistency across all digital channels.

• Manage relationships with external parties such as logistics partners, customer service, and Account Managers (RM) to ensure smooth e-commerce operations.

• Handle and resolve customer issues related to online transactions, including returns, refunds, and customer complaints.

• Create regular reports on sales performance, campaign effectiveness, and recommendations for improvement to achieve set targets.

• Ensure optimal stock availability and collaborate with the production team to streamline the goods delivery process.

• Willing to be placed in Gading Serpong.

Qualifications:

• Minimum Bachelor’s degree (S1) in Management, Marketing, Business, or a related field.

• Minimum of 2 – 3 years of experience in e-commerce management, particularly in online sales supervision and strategy.

• In-depth understanding of e-commerce platforms and marketplaces (Shopee, Tokopedia, Lazada, TikTok Shop, etc.) as well as the algorithms used by each platform.

• Data analysis skills and experience with analytical tools such as Google Analytics, marketplace analytics, or other relevant tools.

• Good communication skills to coordinate with internal and external teams.

• Skills in negotiation and relationship management with third parties such as vendors, logistics providers, etc.

• Good multitasking and problem-solving abilities, especially in handling customer complaints and operational issues.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Retail/Merchandise
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 3 hari
• Tunjangan dan Lain-lain: Kasual (contoh: Kaos), Monday-Saturday, Regular hours
• Lokasi: Gading Serpong