Lowongan Kerja Jakarta Raya Posisi Sampling Quality Team Leader – Indonesia di Bytedance Inc

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire

• for you, for us, and for more than 1 billion users on our platform.

• Lead a team of Sampling QAs and will responsible for monitoring SQA Regular Tasks & Weekly Report
• Monitoring, Assigning, and managing schedule and work allocation
• Responsible for policy discussions, policy cascading, to work closely with Policy Team and the teams within the Ops Management Team, participating in stakeholder and regional meetings
• Work closely with the BP and PnP team in order to provide feedback on quality and improve quality process
• Participate in the development of quality inspection standards and continuously optimize the process and system platform
• Work closely & hand in hand with other departments to respond immediately to relevant operation needs
• Work closely with Operation Team in order to provide feedback on quality
• Preparing comprehensive action plans and ensures that project deadlines are met in a timely manner
• Problem solving and providing the best solution to address the problems
• Through data analysis, feedback problems & handling necessary escalation and form a quality inspection report
• Support the new hire onboarding smoothly with the established process

What should I bring with me?

• Have completed Bachelor’s degree or above
• At least 1.5 years of working experience in the Content Safety Industry (Candidates with Moderators, QA, Advisors, and other roles related are preferred)
• Having a leadership experience in any organization is a plus
• Proficient in communicating using English and Bahasa Indonesia
• Have a deep understanding of operational indicators in Content Safety or related department
• Adequate knowledge about internet governance and social media in Indonesia as well as extensive knowledge of short videos or live stream community guidelines
• Good with numbers and possess paperwork skills (e.g. Microsoft Office, Google Sheets)
• Good time management and stakeholder management skills