Lowongan Kerja Jawa Barat Posisi Sales Manager di Hotel Mercure Jakarta Simatupang

Wedding & Social Event Sales Manager

At Mercure Hotels, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as a Wedding & Social Event Sales Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your clients.

What you will be doing:

• Consistently offer professional, friendly, and engaging service. 
• Responsible for the achievement of targeted food and beverage revenues. 
• Responsible for devising and executing an individual market plan and analyzing financial data.
• Respond to and contract inquiries for all inquiries in a professional and timely manner 
• Initiate billing procedures to ensure hotel deal with creditable clientele, as well as ensuring deposits and/or credit applications are received with adequate information; 
• Organize and distribute all information to departments for events through banquet event orders, directives, resumes, and rooming lists.
• Coordinate with outside vendors – entertainment, electrical, audio-visual, display, floral, etc. to accommodate the requirements of the client.
• Create menus to satisfy client’s individual needs, while maintaining hotel food and labor costs. 
• Ability to plan and organize events effectively with an acute sense of detail.
• Ensure delivery of expected guest service through follow-up and coordination with other hotel departments 
• Work independently within given parameters and maintain a positive attitude within a very busy environment.
• Able to handle many tasks at once with strong organizational and supervisory skills. 
• Maintain high quality of service standards required by the hotel and company.
• Weekly participation in the inquiry schedule and support of the other “Inquiry Managers” in coverage during absences, vacations, and other high-demand periods. 
• Attends customer events, local trade & Bridal shows, and sales missions to maintain, build and/or develop relationships with current and future clients. 
• Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share. 
• Perform regular audits and site of the comp set on a regular basis 
• Negotiate prices, prepare accurate quotes, and then confirm by written contracts. 
• Site inspections. 
• Active participation in Departmental meetings, team building efforts, and other like activities. 
• Prepare weekly, monthly, quarterly, and annual reports as required. 
• Assist with the compilation of competitive intelligence information. 
• Actively participate in appropriate Conference Services/Catering training. 
• Ensure Health & Safety standards are complied with at all times. 
• Adherence to Company Green Initiatives. 
• Primary market segmentation and market deployment may be altered as well as the defined “work week” at the discretion of the Director of Sales.
• All other reasonable requests are made by the leadership of the Department and Hotel.

Work Experience

• Degree in public relations, communications, or hospitality.
• Minimum of 1 year of experience in a similar capacity with proven track records.
• Communication and marketing skills.
• Project management experience.
• Good leadership skills.
• Highly Organized.
• Multi-tasker.
• Good time management.
• Proficiency in various event software.
• Expert interpersonal skills.
• Risk management experience.

Benefits

• Attractive package.
• National and international opportunities in the ACCOR group.
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Learning programs through our Academies are designed to sharpen your skills.
• Ability to make a difference through our Corporate Social Responsibility activities.
• Career development opportunities with national and international promotion opportunities.