Lowongan Kerja Samarinda Posisi Sales Manager di FUGO Hotel and Resort

Info Loker

Perusahaan	FUGO Hotel and Resort
Posisi	Sales Manager
Tempat	Samarinda
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Costumer Relation

• Enhances guest satisfaction
• Handles guest comments and complaints, ensuring follow-up
• Develops close relationships with guests to encourage loyalty
• Ensures guests receive a warm and personalized welcome
• Conveys the hotel’s image

 

Professional Techniques / Production

• Organizes and supervises the preparation of points of sale according to activity forecasts
• Ensures that reference standards are properly applied
• Checks that sales materials are well presented
• In conjunction with the Head Chef, prepares the menus, organizes purchases and ensure the update and application of cooking instructions
• Plans changes in the menu, sets prices and organizes the work for the day in coordination with the Head Chef

 

Team Management

• Make sure of the information transmission in the concerned services
• Develops team spirit and motivation by creating a good working atmosphere
• Takes part in or validates recruitments
• Organizes of new account
• Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up
• The Sales Manager maintains contacts with all the other departments of the hotel and may have contact with managements at the regional level.
• The Sales Manager maintains and ensures the smooth-running operation of the Commercial Sec

Commercial / Sales

• Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• Receives in the hotel any important guests whom he has approached.
• Negotiates prices with the clients.
• Confirms verbal proposals in writing.
• Ensures that all complaints have initiated follow-up action

 

Management and Administration

• Assist in drawing up the marketing plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).
• Keeps a record on former, existing, potential clients and a profile of each of them.
• Organizes regular visits in accordance to a predetermined plan.
• Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
• Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.
• Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
• Ensures that all new clients have no negative credit references.
• Records all daily sales calls.
• Records the statistics of his/her accounts.
• Submits production reports on his/her list of accounts on a monthly basis.
• Conducts group briefing to other staff within the corporate section when required

 

Hygiene / Personal Safety / Environment

• Applies and ensures application of the hotel’s security regulations (in case of fire etc)
• Respects and ensures respect of the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc)
• Is responsible for the security of people and property in the area under his/her remit

 

Reporting line

Reports to the Director of Sales / Assistant Director of Sales 

 

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

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