Lowongan Kerja Surakarta Posisi Sales Agent Indonesia – Surakarta Site di Teleperformance

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Perusahaan	Teleperformance
Posisi	Sales Agent Indonesia - Surakarta Site
Tempat	Surakarta
Jenis Pekerjaan	Kontrak/Temporer
Spesialisasi Dibutuhkan	Perwakilan/Konsultan Penjualan (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Placement: Solo Grand Mall (WFO Work From Office)

Requirements:

• Have experinece min. 6 months as Customer Service / Telesales / Sales in BPO or any related company

• Experience in E-Commerce buyer/seller/creator services

• D3 or equivalent; college degree preferred

• Minimum GPA 2.75

• Customer orientation and ability to adapt/respond to different types of characters.

• Excellent communication and presentation skills in Bahasa Indonesia (Smiling Voice)

• Ability to multi-task, prioritize, and manage time effectively.

• Proficient in Microsoft Office and CRM software (e.g., Salesforce).

• Ability to work in a team environment.

Responsibilities:

• Manage incoming customer inquiries via call and email, live chat in INDONESIA language

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

• Keep records of customer interactions, process customer accounts, and file documents.

• Follow communication procedures, guidelines, and policies.

Benefits:
Competitive salary, fun office, career path, and diversity environment.

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