Lowongan Kerja Jakarta Selatan Posisi Sales Administrator & Operations Staff di PT Brisnets International Technology

Job Vacancy: Sales Administrator & Operations Staff (2 Positions)

Placement: Treasury Tower, SCBD, South Jakarta

Sales Administrator 

Responsibilities:

1. Verifying orders, including customers’ personal information 
2. Contacting customers by phone or email to answer queries and obtain missing information
3. Maintaining and updating sales and customer records
4. Compiling monthly sales reports
5. Expediting orders through internal liaison
6. Directing feedback from customers to relevant departments
7. Identifying new products to add to those on offer
8. Supporting the sales department with other administrative tasks, if requested

Requirements:

• Minimum education of College Diploma (D3), fresh graduate are welcome to apply
• Age requirement: Under 30 years old
• Language requirements: Mandarin Speaker Preferred, Fluent in English & Bahasa Indonesia
• Customer service skills
• Advanced knowledge of administrative recordkeeping

Operations Staff

Job Responsibilities:
1. Handle account opening and system configuration for RBM and SMS products.
2. Manage contact with Indonesian operators, address after-sales issues, and resolve complaints in accordance to the SLA.
3. Analyze and categorize operator and customer complaints, liaise with suppliers, and provide feedback to customers.
4. Test and configure Indonesian operator and supplier resources, issue reports, and ensure routing stability.
5. Monitor delivery status, handle emergencies, and report failures promptly to the Indonesian business and procurement.
6. Conduct 24/7 customer business abnormality monitoring to ensure quick response to alarms and normal business operation.
7. Maintain operations for Indonesian operators and key customers, optimize routing, and ensure stability.

Job Requirements:
1. Minimum education of College Diploma (D3), fresh graduate are welcome to apply.
2. Age requirement: Under 30 years old
3. Language requirements: Mandarin Speaker Preferred, Fluent in English & Bahasa Indonesia
4. Tool requirements: Proficient at Microsoft Excel

Our Company’s Website: https://www.montnets.com/en/index.php/list-93.html