Lowongan Kerja Kuta Posisi Retail Manager di PT Bali Ocean Magic (Waterbom Bali)

Info Loker

Perusahaan	PT Bali Ocean Magic (Waterbom Bali)
Posisi	Retail Manager
Tempat	Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen – Area/Multi-lokasi (Ritel & Produk Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Purpose of Job

• To oversee the day-to-day operations of all retail outlets, including souvenirs, apparel, F&B, consignment, and ensure efficient functioning and a positive, consistent customer experience according to the company’s vision and mission, through planning, organizing, directing, staff supervision, and controlling outlets’ operation and administration, to achieve sales targets.

Main Duties & Responsibilities

FINANCIAL

• To ensure each outlet is managed successfully to achieve the sales targets by monitoring store performance, implementing promotions, and planning strategies

• To monitor all retail costs

• To coordinate with the related departments on procuring retail stock and to maintain stock levels efficiently

OPERATIONAL

• Supervise and support day-to-day outlet operations to ensure efficiency and consistency

• Responsible for recruitment, onboarding, and training of new staff.

• Provide ongoing coaching and feedback to team members to maintain high performance.

• Address basic customer complaints or inquiries, escalating to the General Manager when necessary.

• Responsible for achieving sales goals by promoting products, running sales campaigns, and motivating the team to upsell the products

• Monitor inventory levels and participate in regular stock checks.

• Assist in communication and coordination with vendors and consignment partners.

• Contribute creative ideas to enhance in-store experiences and product presentation.

• Ensuring products are properly displayed, organized to maximize sales

• Ensure that all stores maintain cleanliness, hygiene, safety, and company presentation standards.

• Preparing sales reports and store performance summaries for review by the General Manager.

• Help troubleshoot operational issues and resolve staff concerns promptly.

• Manage staff schedules and assignments when delegated.

• Support the implementation of security procedures in retail outlets and retail operation policies.

• Responsible for market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

• Maintains operations by initiating, coordinating, and enforcing program, operational, and creating policies and procedures.

GENERAL

• Provide accurate information to customers regarding park facilities and retail offerings.

• Foster positive relationships with team members, vendors, and management.

EMPLOYEE HANDLING

• Facilitate communication between staff and management to ensure a harmonious work environment.

• Help cultivate a high-performing retail team through support and mentoring.

• Motivate staff to prioritize guest satisfaction through hands-on involvement.

• Promote a positive work culture and uphold staff discipline and SOP adherence.

• Monitor staff conduct and assist in addressing performance or behavioral issues.

• Participate in planning and delivering retail staff training programs.

• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Strong Communication skills, English is a must.

• At least 2 years of experience in the Fashion / Apparel / FB Retail industry.

• Experience in retail management.

• Excellent customer service skills & problem-solving skills.

• Customer satisfaction-oriented.

• Team Management & Team Development skills.

• Knowledge of sales and inventory tracking.

• Well-organized with strong time management skills.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

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