Lowongan Kerja Jawa Timur Posisi Restaurant Manager di Expat. Roasters Indonesia – Surabaya

Info Loker

Perusahaan	Expat. Roasters Indonesia – Surabaya
Posisi	Restaurant Manager
Tempat	Jawa Timur
Tingkatan Kerja	Tidak Terspesifikasi
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Responsibilities

• Manage the daily operations of the cafe, including scheduling, inventory management, maintaining a clean and organized environment, staffing, and ensuring quality customer service.

• Maintain excellent customer service by ensuring all customers are satisfied and their needs are met.

• Ensure customer satisfaction by resolving any issues that may arise and creating a welcoming and positive environment.

• Recruit, train, supervise, and manage all employees, including front and back of house staff.

• Monitor and manage expenses, including food costs, labor costs, and inventory.

• Develop and maintain relationships with vendors and suppliers, ensuring timely delivery and quality products.

• Implement and enforce all health and safety regulations, including food safety and sanitation.

• Collaborate with the head office to develop, manage and execute marketing campaigns to increase sales and drive customer traffic.

• Develop and manage budgets, including forecasting and financial reporting.

• Provide daily, weekly, monthly, and other regular reports.

• Handle customer complaints and resolve any issues that may arise.

• Liaise with the Franchise Manager from head office for inspection and audit.

Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.

• Proven experience as Cafe Manager, Restaurant Manager, or similar position.

• Strong English skills both written and spoken.

• Excellent leadership, communication, and interpersonal skills.

• Exceptional organizational and multitasking abilities.

• Ability to understand other people and maintain a people-first attitude.

• Ability to work in a fast-paced environment and make effective decisions under pressure.

• Knowledge of food preparation and kitchen management.

• Knowledge of financial management and budgeting.

• Knowledge of recruiting and staff management.

• Knowledge of health and safety regulations.

• Good understanding of useful computer programs.

• Currently living in Surabaya is preferred.

Persyaratan minimum:

• Mencari kandidat yang bisa bekerja pada hari kerja, Sabtu dan Minggu
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 01 September 2023

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