Lowongan Kerja Pegasing Posisi Reservations Sales Agent di PT Goodway Vacation Club

Responsibilities:

• Support the Reservations Department with the day to day running of the operations.
• Possess a thorough knowledge of the hotel product and services.
• Handle all guest enquiries and room reservations received by phone, email and online channels in a friendly and highly professional manner, including ensuring all reservations are completed accurately.
• Input, update and access data in reservation system according to the hotel standards, policies and procedures.
• Effectively communicate with guests and amongst various departments, notably Sales, Front Office, Concierge, Guest Relations and F&B, to ensure all guest requests and needs are fulfilled in a timely and effective manner.
• Perform other administrative tasks as assigned.
• Candidate with more working experience will be considered as Senior Reservations Sales Agent 

Requirements:

• University graduate, preferably in Hospitality Management or related discipline.
• Related working experience in Reservations or Customer Services will be an advantage.
• Well organized and structured.
• Proficiency in English, Putonghua and Cantonese.
• Excellent telephone manner.