Lowongan Kerja Tegallalang Posisi Reservation Supervisor di Alas Harum Bali

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Perusahaan	Alas Harum Bali
Posisi	Reservation Supervisor
Tempat	Tegallalang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Agen/Konsultan Perjalanan (Hospitaliti & Pariwisata)
Gaji Min	Rp. 3.575.000
Gaji Max	Rp. 4.075.000

About the role

As the Reservation Supervisor at Alas Harum Bali, you will play a crucial role in overseeing the reservation and booking processes for our luxury resort in the heart of Tegallalang, Bali. This full-time position will allow you to utilise your exceptional customer service skills and expertise in the travel industry to ensure a seamless experience for our guests.

What you’ll be doing

1. Manage the reservation team and oversee all incoming reservation requests, enquiries and bookings

2. Respond to customer queries in a timely and professional manner, resolving any issues that may arise

3. Liaise with other departments such as housekeeping and food and beverage to ensure all guest requirements are met

4. Maintain accurate records and reporting on reservation activity and performance

5. Identify opportunities to improve reservation processes and guest satisfaction

6. Provide training and support to the reservation team to develop their skills

What we’re looking for

1. Minimum 3 years’ experience in a reservation or customer service role within the travel and hospitality industry

2. Strong communication and interpersonal skills with the ability to liaise effectively with guests and colleagues

3. Excellent problem-solving and decision-making abilities to handle complex situations

4. Proficient in using reservation systems and other relevant technology

5. Passion for delivering exceptional customer service and creating memorable guest experiences

6. Fluency in English and Bahasa Indonesia

What we offer

At Alas Harum Bali, we are committed to providing our employees with a supportive and rewarding work environment. As a Reservation Supervisor, you will have the opportunity to develop your skills and advance your career within our growing organisation. We offer competitive remuneration, comprehensive benefits, and a range of wellness initiatives to support your overall wellbeing.

About us

Alas Harum Bali is a premier luxury resort nestled in the lush greenery of Tegallalang, Bali. Our resort offers a tranquil oasis for discerning travellers, with world-class amenities, exceptional service, and a strong commitment to sustainability. We pride ourselves on creating unforgettable experiences for our guests and fostering a positive and inclusive work culture for our employees.

Apply now to join our team and be a part of the Alas Harum Bali story.

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