Lowongan Kerja Badung Posisi Reservation Staff di Vivatta Bali Sakti

Info Loker

Perusahaan	Vivatta Bali Sakti
Posisi	Reservation Staff
Tempat	Badung
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Reservasi (Hospitaliti & Pariwisata)
Gaji Min	Rp. 3.615.000
Gaji Max	Rp. 5.385.000

Key Responsibilities:

• Handle all reservation inquiries efficiently via email, phone, and online booking platforms, ensuring prompt and professional responses.
• Manage and update booking records, availability, and pricing in the reservation system.
• Coordinate with guests and agents to ensure smooth booking processes and provide accurate information regarding services, pricing, and policies.
• Work closely with the sales and marketing team to optimize occupancy rates and promote special offers.
• Monitor and manage customer payments, deposits, and invoicing in collaboration with the finance department.
• Liaise with the operations team to confirm guest arrangements, including accommodations, transfers, and special requests.
• Gather and analyze guest feedback to enhance customer experience and improve reservation processes.
• Maintain clear communication with expat and overseas agents to strengthen relationships and facilitate seamless reservations.
   

Requirements:

• Preferably candidate with full working rights in Bali, Indonesia.
• Passion for Balinese culture, spirituality, and wellness tourism.
• Minimum of 1 year of experience in reservations or customer service in hospitality or retreat businesses.
• Fluent in English and Bahasa Indonesia, both written and spoken.
• Familiarity with reservation systems, CRM software, and Microsoft Office.
• Ability to work under pressure, manage multiple bookings simultaneously, and meet deadlines.
• Excellent customer service and interpersonal skills.
• Knowledge of the wellness, travel, or retreat industry is a plus.

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Deskripsi Perusahaan

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