Lowongan Kerja Badung Posisi Reservation Officer di PT Bahasa Property Management

Info Loker

Perusahaan	PT Bahasa Property Management
Posisi	Reservation Officer
Tempat	Badung
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Reservasi (Hospitaliti & Pariwisata)
Gaji Min	Rp. 3.075.000
Gaji Max	Rp. 4.275.000

About the role

We are seeking a passionate and detail-oriented Reservation Officer to join our team at PT Bahasa Property Management in Badung, Bali. As a Reservation Officer, you will play a crucial role in ensuring our guests have a seamless and exceptional experience from the moment they inquire about our properties to the time they check out. This is a full-time position, offering the opportunity to be part of a dynamic and growing hospitality organisation.

What you’ll be doing

• Handling all incoming reservation requests via phone, email, and online channels in a professional and timely manner
• Providing accurate information about our properties, rates, availability, and amenities to potential guests
• Completing reservations, modifications, and cancellations while adhering to our policies and procedures
• Maintaining the reservation system to ensure all guest information is accurate and up-to-date
• Resolving any guest issues or concerns in a courteous and efficient manner
• Collaborating with the wider hospitality team to ensure a seamless customer experience
• Participating in regular training to stay updated on new products, services, and industry trends

What we’re looking for

• At least 2 years of experience in a reservation or customer service role within the hospitality industry
• Exceptional communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds
• Strong attention to detail and problem-solving skills to handle various guest inquiries and requests
• Proficiency in using reservation management systems and various software applications
• Excellent time management and multitasking abilities to handle a high volume of inquiries
• A genuine passion for delivering exceptional customer service and creating memorable guest experiences
• Fluency in English and the local language, Bahasa Indonesia, is preferred

What we offer

At PT Bahasa Property Management, we are committed to creating a supportive and rewarding work environment for our employees. As a Reservation Officer, you can expect:

– Competitive salary and performance-based bonuses
– Comprehensive health insurance and wellness benefits
– Opportunities for career advancement and professional development
– Collaborative and inclusive team culture
 

About us

PT Bahasa Property Management is a leading provider of luxury vacation rentals and hospitality services in Bali, Indonesia. With a diverse portfolio of premium properties, we are dedicated to offering our guests an unparalleled experience. Our mission is to redefine the concept of hospitality by delivering exceptional service, attention to detail, and a commitment to sustainable tourism practices. Join our team and be a part of our exciting journey.

Apply now for this exciting opportunity!

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