Lowongan Kerja Badung Posisi Reservation Agent di SHELTER INDONESIA GROUP

Info Loker

Perusahaan	SHELTER INDONESIA GROUP
Posisi	Reservation Agent
Tempat	Badung
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Reservasi (Hospitaliti & Pariwisata)
Gaji Min	Rp. 3.575.000
Gaji Max	Rp. 5.075.000

Key Responsibilities:

1. Handling Reservations:
   • Receive and process guest reservations via phone, email, or online platforms.
   • Ensure all reservation details are accurately recorded in the system.
2. Providing Information:
   • Provide accurate information about menu and promotions to guests.
   • Respond to guest inquiries about availability and pricing.
3. Managing Reservation Systems:
   • Ensure the reservation system is updated and accurate.
   • Confirm reservations with guests when necessary.
4. Coordination with Related Departments:
   • Communicate with the related department teams to ensure a seamless guest experience.
5. Handling Complaints:
   • Address guest complaints or special requests with professionalism and empathy.
6. Recording and Reporting:
   • Prepare daily/weekly reports on reservations, cancellations, and changes.

Qualifications:

• Minimum high school diploma, preferably in Hospitality or Tourism.
• At least 1 year of experience as a Reservation Agent or a similar role.
• Excellent communication skills, both verbal and written.
• Detail-oriented with strong multitasking abilities.
• Familiarity with reservation systems and hotel management software.
• Good command of the English language, both spoken and written.

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Deskripsi Perusahaan

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