Lowongan Kerja Jakarta Pusat Posisi Reservation Admin – Social Padel House di ISMAYA GROUP

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Perusahaan	ISMAYA GROUP
Posisi	Reservation Admin - Social Padel House
Tempat	Jakarta Pusat
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Asisten Administratif (Administrasi & Dukungan Perkantoran)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

About the role

We are seeking an experienced Reservation Admin to join our dynamic team at ISMAYA GROUP’ in Central Jakarta, Jakarta. As the Reservation Admin, you will play a vital role in ensuring the smooth operation of our Social Padel House by efficiently managing reservations and providing exceptional customer service. This is a full-time position that offers the opportunity to work within a vibrant and fast-paced environment.

What you’ll be doing

1. Manage incoming reservation requests via phone, email, and online platforms

2. Coordinate and confirm reservations, ensuring accurate record-keeping and timely communication with customers

3. Assist customers with inquiries, changes, and cancellations related to their reservations

4. Collaborate with the operations team to ensure the availability of resources and equipment for reserved activities

5. Maintain a detailed database of customer information and reservation details

6. Provide excellent customer service and be the primary point of contact for all reservation-related matters

7. Assist with other administrative tasks as needed to support the overall operations of the Social Padel House

What we’re looking for

1. Minimum 1 years of experience in a similar administrative or reservation-focused role, preferably within the hospitality or sports/leisure industry

2. Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and friendly manner

3. Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively

4. Proficient in using reservation management software and Microsoft Office suite (Excel, Word, Outlook)

5. A positive attitude, problem-solving mindset, and a passion for delivering exceptional customer service

6. Fluency in both English and Bahasa Indonesia, both written and verbal

About us

ISMAYA GROUP’ is a leading hospitality and lifestyle company that operates a diverse portfolio of renowned restaurants, bars, and entertainment venues across Indonesia. With a commitment to innovation, quality, and exceptional customer service, we have established ourselves as a trusted brand in the industry. Join our team and be a part of our continued success story.

Apply now for this exciting opportunity as a Reservation Admin – Social Padel House at ISMAYA GROUP

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