Lowongan Kerja Sumatera Utara Posisi Regional Mis Support di PT SMART,Tbk

Job Description Summary :

Provide customer support services, responsible for expediting resolution of escalated issues, participate in defining support processes, procedures and producting reports and metrics as defined.

Job Description : 

• Provide customer support services to internal and external customers.
• Applies working knowledge of day to day operating environment and techniques utilizing available tools and customer applications.
• Responsible for expediting resolution of escalated issues and investigating to resolve IT support issues.
• Applies strong PC/LAN knowledge for daily troubleshooting of issues.
• Participate in defining support processes, procedures and producing reports and metrics as defined.

Job Requirement :

• Candidate must possess at least a Bachelor’s Degree, Engineering (Computer/Telecommunication) or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer – Hardware or equivalent.
• Full-Time position(s) available.
• Placement : North Sumatera.

“Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person”