Lowongan Kerja Badung Posisi Receptionist di Alex Villas Management

Info Loker

Perusahaan	Alex Villas Management
Posisi	Receptionist
Tempat	Badung
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Resepsionis (Administrasi & Dukungan Perkantoran)
Gaji Min	Rp. 4.075.000
Gaji Max	Rp. 4.275.000

Receptionist is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and managing front desk operations efficiently. This role requires strong communication skills, a friendly demeanor, and the ability to handle various tasks simultaneously while maintaining a high standard of guest satisfaction.

Key Responsibilities:

Guest Check-In and Check-Out:

• Greet guests warmly and check them in efficiently, ensuring that all necessary information is collected and entered into the system.
• Process guest check-outs, including finalizing bills, handling payments, and addressing any last-minute requests or issues.

Guest Services:

• Address guest inquiries and provide information about the hotel facilities, local attractions, and services.
• Resolve guest complaints and concerns promptly and professionally, escalating issues to management if necessary.
• Assist guests with special requests, such as arranging transportation, booking tours, or providing extra amenities.

Front Desk Operations:

• Maintain an organized and clean front desk area.
• Handle and manage room keys and security procedures.

Administrative Duties:

• Perform administrative tasks such as filing, data entry, and preparing reports as needed.
• Coordinate with housekeeping and maintenance departments to address guest requests and ensure room readiness.

Communication:

• Communicate effectively with other hotel departments to ensure seamless service delivery.
• Relay guest feedback and suggestions to management to improve hotel services and operations.

Cash Handling:

• Handle cash transactions, process credit card payments, and manage a cash drawer accurately.
• Perform end-of-shift reconciliation of cash and credit card transactions.

Working Conditions:

• Fast-paced environment with frequent interactions with guests and staff.
• Standard working hours with the possibility of shifts extending into evenings, weekends, and holidays.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: