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Lowongan Kerja DI Yogyakarta Posisi Quality Manager – Call Center di IGT Solutions

Gambar IGT Solutions Posisi Quality Manager - Call Center
  • Loker diposting 2 bulan yang lalu

Telah dibuka lowongan pekerjaan dengan sistem full time untuk posisi Quality Manager - Call Center di tempat usaha IGT Solutions untuk kota/kab DI Yogyakarta dan sekitarnya.

Skill yang kita butuhkan adalah Manajemen & Dukungan (Call Center & Layanan Konsumen) serta orang yang jujur dan bertanggung jawab.

Perusahaan kami tidak memiliki persyaratan minimal pendidikan/sertifikasi yang tersendiri terhadap pelamar pekerjaan sehingga anda dapat mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Gaji yang kami tawarkan cukup kompetitif menurut dari kemampuan pekerja. Rata-rata upah yang kami berikan adalah Rp 15.000.000 - Rp 22.000.000.

Info Loker

Perusahaan IGT Solutions
Posisi Quality Manager - Call Center
Tempat
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Manajemen & Dukungan (Call Center & Layanan Konsumen)
Gaji Min Rp. 15.075.000
Gaji Max Rp. 22.075.000

Responsibilities:

  • Facilitate & drive quality and continuous improvement projects.

  • Be a part of the Quality initiative to roll out ISO, COPC, Six Sigma and other quality standards.

  • Design and development of quality related initiatives (COPC, ISO, Six Sigma, and ensure quality measures are aligned with overall Business objectives.

  • Provide support towards continuous improvement programs like Six Sigma across various functions to create and enhance value to clients.

  • Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score.

  • Support Quality Team Leader in tracking performance against organization objectives.

  • Work with Service Delivery Leads to optimize the quality of the assigned projects by recognizing, enhancing and sharing quality best practices.

  • Prepare quality improvement plans and monitors calibration levels.

  • Conduct Quality audits to ensure the quality systems are being implemented consistently and effectively

  • Establish & Drive Six Sigma program as an integral part of the daily business.

  • Monitor and audit the deployed processes for effectiveness and efficacy.

  • Develop goals, objectives and plans for six sigma and provide innovative leadership to drive quality performance within the business.

  • Direct the improvement in the various processes, recognize the need for changes, and initiate appropriate improvement actions to enhance operating effectiveness while reducing total costs and increasing the productivity gains.

  • Be responsible for compliance of the Service Level Agreements (SLAs).

  • Responsible for the Visual Management of dashboards and metrics of their respective production floors.

  • Supporting key stakeholders (like, Operations, BD etc.) in building repository of case studies of the projects / initiatives that have driven business impact.

Job requirements:

  • 5-10 Years experience in related field

  • Strong English language skills (Written and spoken)

  • Excellent multi-tasking skills

  • MS Office operating and typing skills

  • Analytical and probing skills

  • Leadership qualities and experience in managing team

Benefit:

  • Personal and professional development opportunities

  • Medical coverage

  • Health and life insurance

  • Attractive annual leave

  • Connected to LRT/KTM Subang Jaya

Alamat Lengkap

Provinsi DI Yogyakarta
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Keuntungan Kerja

  • Peluang pengembangan karir dan pertumbuhan.
  • Penghasilan yang stabil dan gaji rutin.
  • Lingkungan kerja yang kolaboratif dan tim yang solid.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

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Deskripsi Perusahaan

IGT Services And Technologies KL Sdn Bhd is a technology company based in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions and services to clients across various industries. With a mission to deliver cutting-edge technology solutions that drive business growth and efficiency, IGT aims to be a trusted partner for its clients. The company’s services include software development, IT consulting, cybersecurity solutions and project management. IGT’s vision is to be a leading technology provider in the region known for its commitment to excellence and customer satisfaction. Objectives include expanding its client base & fostering innovation.

IGT Services And Technologies KL Sdn Bhd is a technology company based in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions and services to clients across various industries. With a mission to deliver cutting-edge technology solutions that drive business growth and efficiency, IGT aims to be a trusted partner for its clients. The company’s services include software development, IT consulting, cybersecurity solutions and project management. IGT’s vision is to be a leading technology provider in the region known for its commitment to excellence and customer satisfaction. Objectives include expanding its client base & fostering innovation.

Info Perusahaan

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