Lowongan Kerja Jakarta Raya Posisi Public Engagement Assistant di American Embassy

Duties

The Alumni Coordinator (Established Opinion Leaders [EOL]) plans, develops, and coordinates the Mission’s alumni programs for exchange alumni, including youth and influential individuals and institutions, such as civil society groups and populations vulnerable to extremist appeals, think tanks, syndicates, labor unions, professional associations, civil society organizations, cultural organizations, prominent academics, and professional training institutions. Designs, plans, and implements a broad range of activities to maintain contact with alumni of all Public Diplomacy (PD) activities and initiatives. Develops strategies for engaging alumni over the long term and analyzes the effectiveness of various exchange programs in achieving Mission goals; recommends adjustments accordingly.

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EXPERIENCE:  At least three years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communications, or education duties as a significant part of the job.

JOB KNOWLEDGE:  Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods. A thorough understanding of the attitudes and preferences of the Emerging Voices (EV)  and Established Opinion Leaders (EOL) audience sectors in Indonesia, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Indonesian secondary education, exchanges, and youth programs is required.
Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly in the EV and EOL sectors, in Indonesia is required. Knowledge of the latest trends in audience engagement is required. An understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Indonesian communication landscape, is required.

LANGUAGE:  Fluent Speaking/Reading/Writing in English and Bahasa Indonesia are required. This may be tested.

SKILLS AND ABILITIES :

Analytic Skills: Must have strong analytic skills. Must be able identify, analyze, predict, and continually assess EV and EOL audience attitudes and evaluate the impact of projects and modify approaches for best outcomes.

Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in both English and Indonesian. Must be able to tailor communications to fit different situations and ethnic, religious, and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and Indonesian for public programs.

Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design and photo editing software, is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.