Lowongan Kerja Jakarta Raya Posisi Project Logistics Customer Excellence Supervisor di PT Naku Freight Indonesia

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Indonesia branch is looking for a new Project Logistics Customer Excellence Supervisor to join our Project Logistics team. Your Role
Your primary objective will be to lead a team of specialists for more than one account, ensuring a high level of customer excellence through the organizing + supervising of all orders. You will also identify + execute opportunities to increase revenue. Your Responsibilities

• To ensure the highest levels of productivity are evident + maintained, while identifying tasks for centralization + automation, working with key stakeholders to transition such tasks.
• To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• To ensure that all team members are skilled + training industry knowledge, customer care, processes + systems.
• To identify opportunities to grow business within the customer portfolios, then work with key stakeholders to prepare + execute development + growth plans.
• To ensure the timely completion of all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
• To act as the escalation point for appropriate corrective actions to prevent a re-occurrence of customer complaints.
• To report incidents + hazards as per the relevant working instructions.
• To monitor operational performance of all suppliers (including HSE compliance) + implement corrective or preventative actions + escalate to management if required.

Your Skills and Experiences

• Min 5 Years’ experience in project Logistics, preferably gained in a 3PL or competitive services environment. 
• Ability to converse fluently in Bahasa Indonesia and English both written + verbal     
• Proven problem solver
• Motivator of people with a focus on empowering individuals/teams to succeed                 
• Financial Acumen                                                                         
• Collaborative and open personality to bring teams together to provide customer excellence                          
• Analytical and planning     

About Kuehne+Nagel

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

Hera Setyowati

hera.setyowati@kuehne-nagel.