Lowongan Kerja Jakarta Raya Posisi Product Operations Manager di Product

Get to Know the Team

The Product Operations Team sits at the intersection of strategy, execution, and scale, being the connective tissue between product, business, and on-the-ground teams. We accelerate product outcomes by building and allowing the people, systems and tools to grow product sustainably across the region.

We work with team members to ensure that product solutions are innovative, operationally practical and locally relevant. Our scope spans the entire product lifecycle—from go-to-market planning and feature rollouts to performance monitoring and continuous feedback loops. Whether it’s Mobility, Deliveries or Safety, our mission is to lead product excellence and operational readiness at scale.

Get to Know the Role

Reporting to the Head of Product Operations, the Product Operations Manager will help optimize our product development lifecycle, ensure efficient operations, and lead agreement between product, business, and other teams. We’re looking for an operational expert who is execution-driven in the Product Operations space.

The Critical Tasks You Will Perform

• You will ensure product teams operate with clarity, agreement, and velocity by codifying workflows and promoting best practices.
• You will design and implement efficient, sustainable product development processes and tooling.
• You will collaborate with Product, Engineering, and Country Operations teams to enhance product, process, and tool improvements.
• You will identify scalable opportunities to leverage AI for operational improvements and product expansion
• You will lead the continuous improvement agenda by gathering feedback, identifying friction points, testing solutions, and increasing adoption across product teams
• You will utilize AI and automation models to enhance workflow and improve the quality of outputs, insights, and deliverables
• You will define and lead the program rollout strategy for multiple products, ensuring operational rigor throughout the product lifecycle from brainstorming to launch and beyond.