Lowongan Kerja Jakarta Raya Posisi Product Designer – Food di PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia)

About the Role

Include challenges, scope of the role, and impact the person will have during the first 6 months)As a Product Designer for the GoFood consumer team, you’d be helping build the GoFood at its very core. Get ready to explore problems from users’ visible/ invisible needs and evident pain points to shape nuanced experiences. You’d be solving problems that affect the many ways customers interact with GoFood while making their experience fast, reliable, and easy. 

About the Team

The Gojek Design Team is made up of around a hundred designers spread across two countries and seven teams. Our members come from a wide range of backgrounds and are experts in Graphic Design, Interaction Design, Product Design, UX Writing, Illustration, Service Design, UX Research, and Motion Design. Together we envision, create, and support products and services that meaningfully improve the lives of our customers.

We’ve come a long way since 2015 when we were a small central team of 15 designers working to build and support products that were scaling at an unprecedented rate. Since then, we’ve grown with the rest of the organization in bringing to life over 24 different products. Various obstacles presented themselves, from the actual design process, ensuring we weren’t a bottleneck, to fostering a design-based philosophy throughout the company. Since then, we’ve been educating everyone around us on the importance of design, and why it makes sense to start with the users and work backwards. We’ve continuously evolved our design processes, improved the quality of our outcomes, expanded our reach within the organization, and relentlessly advocated for our customers. 

The Loyalty, Incentives & Monetization Platform enables various product groups to provide delightful discounting and incentivization experiences to customers via sustainable and scalable product solutions. Our mission is to create sustainable reward systems to give consumers (and partners) reasons to use Gojek more. 

We are responsible for the core user flows and experience in rewards, promotions and loyalty programs for our end customers, including the efficacy for incentive-based campaign management tools and services. Our product suite currently includes GoClub (our newest loyalty program), promotions pages and comms, and various discounting and growth levers such as vouchers, referrals, etc .