PT Wahana Sejahtera Indonesia

Warranty Smart aims to become the largest extended vehicle warranty provider in Asia. We want to make vehicle warranties effortless for everyone through fast and easy claim approvals. This in turn helps propel the second-hand car industry, reducing vehicle wastage and benefitting dealers and customers alike.

To us, our customers are the forefront of everything we do, and service is our priority. Our warranties are competitively priced and covers an extensive range of vehicle wear and tear, ensuring you are always protected – no matter where.Warranty Smart began as a solution to expensive car breakdowns and a lack of security for second hand cars in the Malaysian thailand and indonesiamarket.

Previously active in the car hobbyist circle, the director noticed a lack of affordable maintenance and replacement parts, causing complications and acting as a barrier for those interested in owning a car.

A car is often considered a necessary but expensive liability. When break downs occur, many are unable to afford the repair costs, creating an even bigger problem. Broken parts or mechanical issues were often ignored, resulting in more expensive repair work or a complete and dangerous vehicle failure.

Consequently, while second hand cars were often much cheaper, many still opted for expensive new cars due to a lack of security, assuming that second-hand cars were more likely to break down. This realisation opened up a potential market for added vehicle warranties, helping not only protect the buyer, but also encouraging the sales of used cars.

What originally started as a small project between 3 people grew extensively over the years. Warranty Smart now has over 30 staff working around the clock, a headquarters in the bustling township of Petaling Jaya, and two sub offices in neighbouring Penang and Johor Bahru and branches in bangkok and jakarta

The number of panel workshops also continues to grow. There are now over 100 registered and authorized workshops located throughout Malaysia thailand and indonesia enabling a better level of service and convenience for customers. Warranty Smart is now the leading car warranty provider in Malaysia Thailand and Indonesia and continues to be an anchor of the local vehicle warranty industry.

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