Lowongan Kerja Manado Posisi Passenger Service Staff di Korea Trade Investment Promotion Agency

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Perusahaan	Korea Trade Investment Promotion Agency
Posisi	Passenger Service Staff
Tempat	Manado
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Maskapai (Hospitaliti & Pariwisata)
Gaji Min	Rp. 78.333
Gaji Max	Rp. 80.000

Hiring Company Description :

• Company Name: Eastar Jet

• Industry Type: Airlines

• Introduction: Eastar Jet, established in 2007, is a leading low-cost carrier (LCC) in Korea. Relaunched in 2023 as “NEW EASTAR,” the airline is committed to safety and convenience. In October 2025, Eastar Jet will launch its new Manado–Incheon route, establishing a branch office at Sam Ratulangi International Airport. Under the slogan “Easy Flight, Eastarjet,” we continue to expand our network to connect more destinations worldwide.

Main Responsibilities

1. Oversee overall passenger services at Manado Airport, including check-in, ticketing, baggage handling, boarding gate operations, arrivals, and transit support.

2. Manage and support local passenger service staff.

3. Ensure service quality and customer satisfaction.

4. Coordinate with airport authorities, ground handling agents, and related organizations.

Qualifications

1. Education: Associate degree or higher

2. Experience: Minimum 2 years of airline/airport passenger service experience preferred (new graduates may also be considered)

3. Language: English proficiency (TOEIC 650+) required, Korean language ability (TOPIK Level 4+) preferred

4. For candidates with 2+ years of relevant experience, official language test scores may not be required, provided sufficient English/Korean ability is confirmed during the interview

5. Other: Strong communication and customer service skills

Salary & Benefits

1. Annual salary: Negotiable (based on internal regulations and candidate’s experience)

2. Allowances: Transportation, meal, Korean language allowance, position allowance

3. Benefits: Employee flight tickets for Eastar Jet services (in accordance with company policy)

4. Insurance: In accordance with Indonesian labor law (BPJS)

5. Severance pay: In accordance with Indonesian labor law

Working Conditions

• Employment Type Full-time (3-month probation, conversion to permanent subject to performance evaluation)

• Location: Sam Ratulangi International Airport, Manado

• Schedule: Shift work based on flight schedules (including night shifts, weekends, and public holidays as

• required)

• Holidays: Shift-based, equivalent to weekends and public holidays

• Leave: Annual paid leave, family/condolence leave, maternity/paternity leave (with proven return cases)

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