Lowongan Kerja Bali Posisi Partner Success Manager di VILLA FINDER

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Perusahaan	VILLA FINDER
Posisi	Partner Success Manager
Tempat	Bali
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen Akun & Relasi (Penjualan)
Gaji Min	Rp. 8.075.000
Gaji Max	Rp. 10.075.000

About Villa Finder

Villa Finder, founded in 2012 in Singapore, is all about creating amazing holiday experiences in beautiful villas across 10 destinations. Our team of 61 people from 8 countries shares a passion for great villas, delicious food, and making travel more sustainable. We’re not just about luxury—our mission is to ensure every guest has a stress-free, unforgettable stay. We are passionate about curating the perfect, stress-free stay and a memorable holiday experience for all our guests.

 

About Partner Success Manager

The Partner Success Manager is the primary point of contact for villa owners, channel managers and partners, ensuring seamless collaboration and long-term success. This role focuses on building strong relationships, identifying pain points, and providing tailored solutions to enhance owner satisfaction. By offering expert guidance, market insights, and proactive support, the Partner Success Manager helps villa owners maximise bookings, maintain quality standards, and grow their business within the Villa Finder network.

Key Responsibilities:

Build & Maintain Strong Relationships. Act as the main point of contact for villa owners and partners worldwide, fostering trust and long-term partnerships.

Identify & Address Challenges. Proactively understand villa owners’ and partners’ concerns, analyse the business performance, and provide solutions.

Maximise Villa Performance. Help owners and partners optimise pricing, occupancy, and overall revenue by leveraging market insights and booking trends. Assess opportunities and recommend the most effective strategies for growth.

Enhance Owner Experience. Educate partners on industry best practices, guest expectations, and ways to improve their villa page. 

Coordinate Across Departments. Work closely with all departments within Villa Finder teams to ensure seamless collaboration and the best outcomes for villa owners and partners.

Resolve Issues Efficiently. Ensuring smooth operations and high satisfaction levels among partners.

About You:

• Proven experience (3+ years) in account management, hospitality, or travel industry.
• Strong communication, problem-solving, and relationship-building abilities.
• Comfortable handling large sets of  data with Google Sheets, preparing reports, and making strategic recommendations.
• Self-starter who anticipates challenges and acts fast.
• Strong leadership and communication skills.
• Familiarity with luxury travel, hospitality, or vacation rentals is a plus.

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