Lowongan Kerja Tangerang Posisi Operations Manager di PT Citra Wosaji (Saybolt Indonesia)

Info Loker

Perusahaan	PT Citra Wosaji (Saybolt Indonesia)
Posisi	Operations Manager
Tempat	Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Manufaktur, Transportasi & Logistik)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Resposibilities :

Responsible for the daily operations including human, technical and financial resources within the Field Operations and assuring that this Department is providing fast, efficient and accurate service to the internal and external clients in the broadest sense. 

General tasks and duties 

• Follow all company procedures as established by Saybolt and Core laboratories, including but not limited to HSE Manual, Accounting Policies & Procedures, Saybolt Administration Instruction Letter, IT procedures, Ethics Policy, Saybolt Compliance etc. Must keep the knowledge on these items updated and act accordingly
• Ensuring that running of the business is performed in the most efficient and cost saving manner with continuous effort at improving efficiencies

Key accountabilities

• Supervises all inspection department work available on board barges, ships and shoretanks and assures the work is performed with the qualified personnel with high safety awareness, who get correct instructions, and are able to work under safe conditions to obtain timely reporting data for our clients;
• Ensures that all operations are dealt with in accordance to the highest safety standards, the company’s ethical policies and procedures as well as the Saybolt Global Inspection Manual
• Collaborate with all departments to improve, align and orchestrate continuous improvement efforts across function and organization.
• Assists in ensuring that company targets, schedules and objectives are met.
• At any time, the company can assign other duties as deemed necessary. In case of structural changes in tasks and duties, the job description needs to be updated.

Training & Personnel

• Supervises that all field personnel is being monitored, mentored and coached to ensure that their level of service and knowledge gets developed to our best standards;
• Ensures that all employees are given the necessary training, monitoring and proper training records are being kept. 
• Has a good understanding of the employee’s performance and updates motivations ready in advance for contract changes.
• Responsible for enough workforce with the right qualifications; Indicates when hiring of new personnel is needed and interviews and selects suitable candidates in close consultation with the recruitment specialist of the HR Department.
• Organizes and facilitates regular team meetings within the field operations so that regular feedback and improvement points are being discussed and actioned. 
• Collaborate with Country Manager when performance issues occur and assures that coaching and development plans are in place and followed, particularly for key positions in the organization.

Customer Focus

• Consults with manager and head of departments on various operational and organizational matters such as complaints, improvements, targets, schedules, workload versus workforce, planning etc.
• Takes responsibility and makes decisions when problems in the field occur, involves all necessary people and solves the problem in the best possible way.
• Ensures that all claims shall be immediately communicated to the Country Manager and that the Saybolt instructions in these matters are followed.
• At the request of the Country Manager the function can attend meetings with local and international clients and terminals in order to ensure that client satisfaction with the services is monitored and kept at highest standards.

Equipment

• Ensures that all field tools and equipment are used and kept in a good way and good working order and verifies the accuracy of measurement equipment.

Safety & Quality 

• Collaborates closely with the SHEQ Manager and local Safety Officer. 
• Ensures that (safety) regulations are followed with regard to the transportation, handling and storage of samples.
• Ensures that the location is operating in line with the required ISO and quality standards.
• Ensures timely and regular audits and gives follow up to improvement suggestions. 

Market share & Intelligence

• Helps to understand the location’s market share, new and existing client developments in the area.
• Seeks information in order to understand the company’s price position to the competitors in the area.
• Follows operational information in order to understand the interaction and relationship with the customers.

Innovations

• Motivates people in the correct use of our innovations and software. 

Expenses

• Monitors closely the department expenses in order to have a clear overview of the current, planned expenditures and also ensure that all departmental expenses are being accounted for and approved

Qualifications :

1. Education :

• Minimum Bachelor’s degree
• Good verbal and written knowledge of local language and English.

2. Experience:

• Minimum of 10 years’ experience in the field operations
• Familiar with basic financial and customer service principles
• Proficient user of MS Office

3. Social skills:

• Leadership abilities 
• Interpersonal skills
• Good communication skills

4. Mental mindset:

• Highly organized
• Positive
• Problem solving

5. Miscellaneous:

• Valid driver’s license and good driving record.

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