Lowongan Kerja Denpasar Posisi Operations Manager di PT BONJOUR BALI STORE

Info Loker

Perusahaan	PT BONJOUR BALI STORE
Posisi	Operations Manager
Tempat	Denpasar
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen – Area/Multi-lokasi (Ritel & Produk Konsumen)
Gaji Min	Rp. 7.075.000
Gaji Max	Rp. 9.075.000

Operations Manager

Department: Operations
Reports To: CEO
Location: Bali (on-site)
Type: Full-Time

Job Summary

Bonjour Bali is seeking a detail-oriented, proactive, and hands-on Operations Manager to lead and streamline our day-to-day business activities—from vendor onboarding and inventory flow to warehousing, order fulfillment, and customer support. As the backbone of our operational engine, you’ll work closely with internal teams, external vendors, and logistics partners to ensure everything runs smoothly, efficiently, and on time.

This role is ideal for someone who thrives in dynamic environments, loves solving problems, and can implement structure while scaling fast.

Key Responsibilities

Warehouse & Inventory Management

• Oversee daily warehouse operations, stock levels, receiving, and dispatch

• Ensure product storage, labeling, and handling follow SOPs

• Coordinate inbound deliveries from vendors and outbound shipping to customers

• Implement and track inventory systems with digital tools (Excel, Shopify, etc.)

Order Fulfillment

• Supervise the pick-pack-ship process with accuracy and speed

• Minimize errors, delays, and customer complaints

• Work with customer support team to resolve shipping issues and returns

Vendor Operations

• Coordinate with Vendor Manager for stock readiness and product handovers

• Monitor vendor performance (order confirmation, stock availability, etc.)

• Ensure all vendors follow packaging and logistics guidelines

Logistics & Delivery

• Manage relationships with courier partners (e.g., GoSend, Grab, JNE)

• Monitor delivery performance and track SLAs

• Set up internal SOPs for delivery tracking and issue resolution

Operational Reporting & Improvements

• Generate weekly/monthly reports (orders processed, returns, delays, etc.)

• Analyze operations data to identify inefficiencies and propose improvements

• Implement cost-saving measures and automation where possible

Required Skills & Experience

• 3–5 years experience in operations, supply chain, or logistics (e-commerce preferred)

• Strong leadership and team coordination skills

• Familiar with warehouse management tools (Excel, Shopify, or WMS)

• Excellent organizational and problem-solving skills

• Fluent in English and Bahasa Indonesia

• Bonus: experience in fashion/lifestyle retail

What Success Looks Like

• 99% order fulfillment accuracy

• < 2% return rate due to operational issues

• Vendor handovers processed on time

• Inventory and warehouse system updated daily

• Efficient coordination between operations, warehouse, and customer support

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

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